Trust the VCA Palo Alto Animal Hospital team for veterinary services in Palo Alto, CA. Our exceptional services include advanced care and specialized treatments like cardiology, dermatology, diagnostic imaging, and orthopedic & soft tissue surgeries. We're dedicated to providing emergency services, dental & diabetes care, and allergy & pain relief. We ensure your pet's overall health with preventative treatments like vaccination and flea & tick prevention. Benefit from our in-house lab & pharmacy, weight management programs, and counseling services for pets with specific needs. Schedule an appointment today and experience the VCA difference for your pets.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.