Experience the difference at VCA Butte-Oroville Animal Hospital, where our veterinarians are on staff seven days a week. Our mission is to provide the highest quality veterinary medicine with compassion and professionalism. We prioritize exceptional customer service and believe in empathetic care, continuity, timely examinations, and advanced diagnostics. We invest in our staff, facility, and equipment to improve outcomes and relieve suffering. We also give back to our community, supporting organizations like the ROP Regional Occupational Program, Yuba College Veterinary Technology Program, NWSPCA, and Butte County Animal Control.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.