Banfield Pet Hospital

Reviews

• II

  ISADORE SYLVE III

  Apr 23, 2026
  5.0
  Excellent location and hours inside petssmart can you say convenient. Smoothest vet visit ever.
• LL

  LEA

  Mar 17, 2026
  1.0
  I scheduled an in-room visit on 3.12.26 for my 10-year-old dog with a history of Cushing’s disease, struvite stones, significant food sensitivities, and an active skin rash. Shortly before the appointment, a staff member suggested rescheduling due to the assigned veterinarian, but I chose to proceed. During the visit, the veterinarian did not introduce himself, did not ask the reason for the visit, and performed only a very brief exam before attempting to leave. I requested help with nutrition, medication management, follow-up testing, and evaluation of a current rash. These concerns were not meaningfully addressed. The veterinarian left the room multiple times and did not provide a clear plan of care. I was later told I would need to reschedule for a longer visit, despite being seen for less than 10 minutes. Basic items like confirming weight and examining the rash required repeated requests. Prescriptions were eventually provided through staff after a wait, but I left without guidance for my dog’s active symptoms. Overall, this visit lacked communication, thoroughness, and continuity of care.
• YM

  Yasmin Morales

  Feb 6, 2026
  1.0
  If I could give this place 0 stars I would! Front desk was extremely rude! Kept cutting me off! Tone deaf no sympathy for our pet or I. Provider lacked communication and expected for us to pay a 1200 bill when he never addressed my pets problems with me left the room had the assistant give me a huge bill and did not explain what was going on or why my pet needed these services done! I would never ever bring one of my pets here!
• LH

  Larry Hensch

  Dec 18, 2020
  5.0
  Took our Malamute to the groomer. She looks great and she seems to know it!
• BM

  Brandy Mintz

  Feb 8, 2019
  5.0
  Recently went to Banfield to see Dr. Miriam Harvey she was referred by friends but she wasn't there so saw Dr. Veronica Contreras. Our Beagle puppy was vomiting and had bloody diarrhea they fit us in as soon as we got there and they took wonderful care of our Benny. The prices for testing were decent. They kept him there ran test, x-ray and sent us home with meds. We thought we were going to lose him he was sick for 5 days but after leaving the next day he was running around and back to his naughty self 😁 Couldn't be happier. They called to check on him and would definitely recommend. Puppy plan also is so worth it.

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