East Bay Veterinary Clinic

Reviews

• RB

  Renee Bacchini

  Sep 19, 2026
  1.0
  I had a very disappointing experience with East Bay Veterinary Clinic. I brought my dog in for vaccinations and senior blood, urine, and fecal testing. I was later told that her blood results were all over the place, most likely because the sample had been compromised, yet I was not offered a retest or refund. The urine and fecal tests I paid for were not completed either. My normally healthy dog was also extremely lethargic for several days after the visit, unlike any reaction she has had to previous vaccinations. What has been most frustrating is that I have tried repeatedly since July to speak with Dr. Ossiff about my concerns and have never received a call back. More than two months later, I’m taking my dog back to her previous veterinarian to have her senior testing done again because I no longer feel confident that she received the screening I paid for. I tried to resolve this directly with the clinic before posting a review, but after months without a response, I’m extremely disappointed in both the care and the follow-up.
• BH

  Brad Henry

  Sep 19, 2026
  2.0
  Worst phone service and impossible to get ahold of. Rarely call back. Keep me on hold for a long time every time we call. Once you're actually there, staff is pretty friendly and doctors are fine. But overall customer service is very lacking, especially in an emergency.
• ML

  Malchus Laing

  Sep 2, 2026
  1.0
  What’s the point of making an appointment a week out if going to cancel it 10 MINUTES before the appointment as I am already on the way with my animal…
• DN

  Dorine Noppharit

  Aug 10, 2026
  5.0
  The receptionist was so kind, was getting stitches out and the entire staff was so great!
• MM

  Mazen

  Aug 9, 2026
  5.0
  Great experience with this clinic. They were professional, friendly, and took excellent care of my cat during his mass removal surgery. I’m very happy with the care he received and would highly recommend them!