Banfield Pet Hospital® - Northridge provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Don't do it! Yelp score is more realistic because 4 stars is way too generous. Worst care I've ever received for any of my dogs. I'll never come back here, I suggest you don't either. The receptionist was rude and dismissive. Talked to my husband like he was an idiot. Didn't tell us it was a drop off appointment when I made the appointment. When they called me to pick up my dog they gave ZERO explanation as to what test they preformed and the outcome. I had to call back to ask to speak to the vet. When they called they just asked for more money for more test without touching on anything previously preformed. I don't trust them. They come off sneaky and dishonest. Read the other reviews. Other ppl said similar. If you love your baby, this vet isn't for you
MN
Michael North
Jun 3, 2026
1.0
Poor communication. Admitted that they were in the wrong, but refused to do anything to make it right. Poor experience with the front desk staff.
DL
Daniel Leary
May 31, 2026
5.0
There are many Banfield locations across Los Angeles, but this one is our favorite because I really feel like they always answer our questions properly and give us the best options and they’re great about getting our pet in.
AA
Amanda
Apr 22, 2026
1.0
I wish I could leave a non-star rating.
I’ve trusted Banfield since my dog was 6 weeks old and always had good experiences—until now.
On March 11, my dog became ill. The Northridge location refused to help, told me to go to emergency, and hung up without hearing my concerns. The Canoga Park location initially scheduled a same-day visit and was helpful, but the doctor did only a quick exam (no blood work) and prescribed medication.
When my family returned for follow-up, the front desk staff was rude, raised her voice, refused to let us speak to the doctor, and insisted we go to emergency. We left upset and even forgot the medication—no one called to notify us. When I called back, the same staff member was dismissive and unhelpful.
Very disappointing experience and lack of care.
MB
MICHAEL BLAND
Mar 29, 2026
5.0
Great price and really took care of Merlin our Tuxedo cat...
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Northridge?
Banfield Pet Hospital is open Monday through Saturday from 9:00 AM to 6:00 PM, and on Sunday from 8:00 AM to 3:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. Outside hospital hours, please contact your local emergency hospital.
What preventive pet health care services are offered at Banfield Pet Hospital?
They offer vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan includes annual preventive care such as head-to-tail exams, vaccines, early diagnostics, dental care, and nutrition consultations, with automatic renewal each year unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through their website or use the Banfield app available on both iOS and Android devices.
Does Banfield Pet Hospital offer online veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice through Vet Chat™ on the Banfield app.
Are appointments required to visit Banfield Pet Hospital?
Yes, Banfield Pet Hospital requires appointments to ensure quality care and proper scheduling.
What nearby places can I visit after a pet appointment at Banfield Pet Hospital?
You can visit The Grove Northridge shopping center for dining and shopping or stop by Barclays Coffee and Tea for a relaxing beverage.
Is there a convenient educational center near Banfield Pet Hospital where families can study or get tutoring?
Yes, Sylvan Learning, a tutoring and test preparation center, is located nearby for educational support.
Are there beauty and relaxation services near Banfield Pet Hospital?
Yes, nearby options include Seras Salon and Royal Nails & Spa, offering beauty salon and nail care services to help you relax after your visit.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: