Shane Veterinary Medical Center

Reviews

• MZ

  Michael Zaslavskiy

  6 days ago
  1.0
  Very inconvenient to manage prescriptions, they are trying to maximize the profit by only giving one dose at the time, when they previously were able to send three doses of fleas and ticks prevention medication. Written prescription is 3-5 days and you need to go pick it up they refuse to email it. Doctors are good but pharmacy processes can be improved.
• JG

  jason g

  Sep 28, 2026
  1.0
  Rather odd.. I went in for one $60 vaccine and got a 300 estimate? The wellness exam consisted of checking his heartbeat and ears for $25, I guess that's somewhat worth it, but a bit of a stretch to call it a "wellness exam." I got 2 vaccines for 150 and even paid 10 for waste management. One vaccine was oral, what waste occurred? Throwing the syringe away? Idk... but proximity is the only reason I'll return. Strange prices, arbitrary waste fee and she said she was going to clean his eyes and that never occurred. ... keep your word Doc! Also where's/ who's Shane? Cute customers and my dog survived is the only plus. Now that I think of it, I also wasn't particularly enthused with the provider's bedside manner either.
• KG

  Kristia Gonzales

  Sep 24, 2026
  2.0
  I started bringing my cats here a couple of years ago because the clinic was highly rated, and for a long time I had a positive experience. Even after seeing more negative reviews following the sale of the practice, I kept coming because I wanted one vet office to know my cats’ history and provide long-term care. Unfortunately, I now understand some of those reviews. The practice feels much more corporate, detached, and transactional than it used to, and the decline in communication and attention to care has been disappointing. One example is the amount of automated messaging. I regularly get emails and texts reminding me to bring my pets in for annual exams, but even after I brought one of my cats in, I was still receiving messages a few days later saying she was due for services she had just completed. That made the communication feel more like sales and marketing than a vet office that is actually keeping track of its patients. I also had a frustrating experience with appointment confirmation. I scheduled my cat’s annual exam weeks in advance and received no confirmation request until around 7 p.m. the night before, when I was told my appointment was being moved to “unconfirmed” status because I had not confirmed. I immediately replied that this was the first confirmation message I had received. Instead of acknowledging that, I was told the message was their “last resort” when clients do not confirm. It felt like the responsibility was being placed on me even though I had never been given the opportunity to confirm, which only added to the corporate and impersonal feeling. Most concerning has been trying to follow up on test results. I missed the doctor’s initial call while working and called back shortly after. Since then, I’ve followed up multiple times and am still waiting to speak with the doctor. On one call I was told I would receive a callback around a specific time, but it never came. When I followed up again, I was told the doctor “may” be able to call me, even though this was already my second attempt to reconnect. I completely understand that veterinarians are busy, and I don’t expect a doctor to drop what they’re doing to take a call. That is exactly why there should be a better process for discussing test results. I would much rather schedule a time to speak with the doctor than spend several days waiting around for a call that may or may not come. Especially when something potentially concerning has been found, clients should have a clear way to follow up without repeatedly calling the front desk or trying to chase down a busy veterinarian. At this point, if you bring your pet here, I would recommend being very proactive about following up on appointments, records, and test results. I wanted this to be the long-term vet office for my cats, but I’m now open to finding a practice that feels more attentive, personal, and connected.
• AA

  Agee-Agee AFH

  Sep 24, 2026
  5.0
  Well it was my first time in the office staff was friendly and helpful. Parking was only a 1 hr and 30 min validated any thing after is a visitor cost so be prepared for that. Doctor was friendly and polite informative other vets I had each a different experience very pricey though outside of that it was a pleasant clean environment
• MR

  Mike R

  Aug 24, 2026
  1.0
  BEWARE!! Shane Vet is NO LONGER a friendly local vet... they were bought out by private equity and are now simply a cash cow that DOES NOT CARE about your pet. They do not care about your pet. I warn you, they are not a local, family vet any more. They are now part of a corporate conglomerate only focused on profit and will treat your pet worse than VCA The vets are decent but the staff and management who actually care for your pet "in the back" will not treat your pet with care This was once a friendly local vet, but a private equity firm purchased them, gutted them, and now only care about profit. We are all just numbers now Find a LOCAL loving veterinarian I had the worst experience ever and they truly have complete disregard for yours and your pets well being I am not just some crazy guy leaving bad reviews places, Shane Vet is honestly the worst. Do not trust them!!

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