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Annee Elliot
Jun 1, 2026
Petco Total Care Hollywood finally opened near me (I had been to Glendale, then Burbank). Dr. Connor who also has cats understood my cat issues and made some new suggestions. So far so good. Easy to make appts, get testing, and answers.
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Kimberly Rebetter
May 16, 2026
I appreciate how you handled my baby and me and very professional. Very friendly and kind and helpful just nice overall. Just love their service. I recommend everybody take their pets there
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Karla Aceves
May 3, 2026
Service was amazing the care from the vet and information provided in regards to my pets treatment and options was amazing my Joyce will be just fine ….
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Chris Sanchez-Hall
May 2, 2026
The staff was friendly and overall the services were affordable.
BEWARE OF PREDATORY COST TRAP
my pet was sick. I was under stress and I didn't know how bad it was and wanted to act quick. They offer free consultation but that's just bait because they'll charge you a lot for their medication and other fees and will use every trick the book to make sure theyd get your money unreasonably
first off they have almost no transparency at all because they refused to tell the price and wouldn't even give a estimate until the very last possible minute which is the very little transparency they have left. I had to ask a dozen times before finally getting a bunch of fees. that alone is shady business practice as they're required to tell that
I then asked if I can get it prescribed and they were hesitant to give but did it anyway because they were forced to
but when I tried getting it, they purposely claim I declined it and they started making up a bunch of excuses on why I cant get it when they're required to provide it regardless of not having a doctor or anything.
So they try to persuade me to using either some online service or their own medicine but the process was conveniently complicated and they straight up told me they can't do all the work for me as now I have to be my own perscriber. The pharmacy ended up providing a solution and I ended up getting what I needed without giving them anything that they never deserved for being thieves
the fact that they're trying to take advantage of my situation all for profit, it's absolutely diabolical. and on top of that they made big pharma look like the good guys in this situation. disgusting. never going back again and I advise everyone if you go to know your rights and do whatever it takes to get what you need, I spent my entire weekend resolving it and I never been so disappointed in such awful service. and on top of all that they even gave me another medicine not to help my pet feel better, but to make sure I come back for another visit as it's only useful for one day before the next visit without even knowing the outcome. I ended up saving 75% by avoiding their BS
they were running a predatory pricing tactic and even tried to make me guil trip me making me look awkward for trying to get the right price and service as they started sounding very hostile
If you love your pet and are interested in not getting taken advantage of, either know what you're getting yourself into or go someplace that actually loves pets