Based in West Los Angeles, CA, VCA ASEC is a leading 24-hour specialty animal care center offering board-certified specialists in surgery, emergency & critical care, diagnostic imaging, cardiology, oncology, and internal medicine, as well as the latest, leading edge equipment and technology. VCA ASEC promotes the health and well-being of companion animals through advanced treatment and education and a friendly, personable environment. In business for more than 30 years, our mission is to provide the best quality of care and service for the patient, the client, and the primary veterinarian.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.