Shatto Veterinary Center

Reviews

• FP

  Fatima Parvin

  Jun 6, 2026
  1.0
  I’ve been coming to Shatto Vet since getting my cat in 2020. It is one of the hardest vets office to get an appointment - and sustain an appointment. The vet is constantly “calling out sick” after appointments get confirmed the day before. Theres no way there’s only one vet available. Stupid interaction on the phone with a technician/receptionist who has no proper phone etiquette when talking to clients. I made my appointment a week in advance this time for concerns with my cat. This kid had the audacity to tell me “sounds like you’re really worried about that” which is incredibly rude and dismissive of a comment to say towards your clients when you’re attempting to reschedule an appointment. No empathy, no care, just: “yeah maybe you can try an urgent care or another vets office”, “sounds like you’re worried about that”. This is not the first time, second, nor third that my standing confirmed appointment had to be cancelled. Mind you, it’s tough enough as it is to find a vet in LA that’s open on the weekends. They’re constantly changing their schedules because I for sure had weekend appointments with them before. I’ve been back and forth of coming back here over the last 6 years and still kept giving them a chance. Im officially done with this place.
• SP

  Sheresade Poblet

  May 15, 2026
  5.0
  I’ve been coming to Shatto 6 years now and it’s always been a great experience. Even in the middle of the pandemic they have always made me and Hermes (my cat) feel welcomed and at ease. Friendly and knowledgeable staff is what makes us come back every year. I recommend them 100%.
• FP

  Fred Park

  Apr 15, 2026
  5.0
  I visited for the first time today, and both the front desk staff and the doctors were incredibly friendly! They also explained everything very clearly I am very satisfied👍
• SV

  Sandra Vazquez

  Apr 14, 2026
  5.0
  I love bringing my fur babies to this vet ..The prizes are reasonable and thr staff is very professional and explain everything detail about whats wrong with my fur baby im glad I found them..Very good customer service the doctors and thr the front desk ..
• SM

  Shaina Manuel

  Mar 27, 2026
  5.0
  I took my baby boy Rufus as a first time appointment, he’s very much a rowdy boy & they handled him with care & comfort, the whole team was great especially the front staff