Looking for a reliable veterinary clinic in Los Angeles’ Eagle Rock area? Visit Banfield Pet Hospital in Figueroa Plaza near the Colorado Road and La Loma Road intersection. Our general veterinary clinic provides routine and preventive petcare services to dogs and cats in Glenoaks Canyon, South Arroyo, Bellefontaine, Woodbury, and Somerset.
Let’s start with my first experience, it was excellent. A extremely considerate and professional vet took care of Max. I believe her name was Dr. Lopez. The vet tech was also very kind and skilled. So when I scheduled the follow up I was feeling very positive. It was a drop off , told it would take 3-4 hours. Okay. At the 4th hour I had heard nothing. So I tried calling numerous time over the next hour. No answer, all lines busy. Finally near the 5 th hour I got through. They told me that Max had not been seen yet and that the doctor was out to lunch. I said am just coming picking him up. Miraculously he got seen in the 15 minutes it took me to get there. They made sure to charged me for the ear swab that the doctor had not reviewed. They told they were too busy to call and inform of the time. Max was in a kennel for 5 hours. I did not receive a phone call. So disappointed and discouraged about the care my Max received.
AN
Adlemi Nodner
Apr 24, 2024
5.0
Banfield Eagle Rock has been a life saver. Everyone is so kind and caring. You can feel that they are truly interested in our pets well being. Thank you from Lula and Jasper
JA
Juan Anzures
Feb 9, 2020
5.0
Cool place just not for emergencies. Get the app they will assist you after hours and let you know where you can go if you have an emergency if they're not available.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Eagle Rock?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. The hospital is closed on certain holidays including November 26-27, December 24-25, December 31, and January 1.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. However, during hospital hours you can call for urgent care advice and referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
What preventive health care services are offered at Banfield Pet Hospital?
Banfield offers vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to maintain your pet’s health.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan includes annual preventive care such as exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It automatically renews yearly and is designed to keep pets healthy throughout their lives.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online via Banfield’s website or through their app. The website link is https://www.banfield.com/visit-information/schedule-appointment/welcome-screen.
Does Banfield offer any online veterinary services?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage through Vet Chat™ available on the Banfield app.
What types of appointments does Banfield Pet Hospital offer?
They offer in-room appointments where you stay with your pet, drop-off appointments for your convenience, and virtual visits for clients with Optimum Wellness Plans.
Are there any nearby eateries I can visit before or after my appointment at Banfield Pet Hospital?
Yes, nearby restaurants include Hodori Korean Cuisine and K5 Pho & Rolls, perfect for enjoying Korean or Vietnamese dishes before or after your pet’s visit.
Where can I find financial services near Banfield Pet Hospital?
There are several nearby financial service locations including Wells Fargo ATM, U.S. Bank Branch, U.S. Bank ATM, Western Union, and Coinme for your banking and money transfer needs.
Are there any beauty and wellness salons close to Banfield Pet Hospital?
Yes, several beauty and wellness salons are close by such as Supercuts, Nail Couture, Bella Mia Salon and Spa, Eagle Rock Salon Suites, and Bare for waxing and skin care.
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