We believe in caring for every single pet who comes through our doors the best way we know how. To us, it’s not a job. It’s our calling in life. The level of medicine practiced here is truly exceptional. You can see it in our AAHA accreditation. You can see it in the thoroughness of our exams. You can see it in our surgical protocols and medical workups. But most of all, you can feel it, in every single thing we do, and every single way we care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.