Welcome to VCA Arroyo! We're delighted to be your trusted veterinary partner, now proudly serving Lake Forest, Foothill Ranch, Baker Ranch, Irvine, Laguna Hills, Tustin, Portola Hills, Trabuco Canyon, Rancho Santa Margarita, and Las Flores. Our team is dedicated to providing exceptional care and upholding the highest AAHA standards. We offer a comprehensive range of services, including boarding, grooming, preventive care, a top-tier wellness program (Care Club), nutrition counseling, dentistry, ultrasound, hands-free radiology, and soft tissue surgery. For your convenience, we have online appointment booking, an online pharmacy, and myVCA app (to keep track of your pet's medical history, invoices, appointments, and much more). From your ...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.