Homeland Pet Hotel

Reviews

• AD

  Ashley Daniels

  Jun 17, 2026
  1.0
  We left our husky mix here for 5 days while we went out of state- it was our first experience using this service and we will never go back here again. The exterior looks quaint, but inside, you may as well be taking your dogs to a shelter. The environment was incredibly stressful- dogs were continuously barking from their small kennels down the hallway. The family that was picking up their trio of small dogs actually had to chase and corner one of them because he was so scared and stressed from the sounds. When they retrieved our dog, it took her a solid minute to come down the hallway, despite being able to see me, because she was so confused and scared by the barking. When she arrived, I immediately noticed she had a been bathed, a service we did not ask for. The female owner mentioned “her fur is so soft, did we give her a bath?” and the male owner shot her a look like you wouldn’t believe. It was fishy. Our dog had been hacking up a lung this entire time, something that had previously never happened under any circumstance. My concerns (which I would caution any good pet owner about): -Your pet is not getting 1x1 care here. They go in a big yard two times a day and the 1x1 time promised on the website is a greeting through their kennel door while 50 or more dogs are just barking their heads off. -Every dog I saw in this facility looked miserable and scared. Imagine all of those dogs you see in shelter videos- that’s what this feels like. -Our dog has not stopped coughing, which means they have a Kennel Cough issue OR they used a choke collar we didn’t provide to restrain our dog in a bath we didn’t request. If it’s the later, we were never informed as to why our dog had gotten so dirty and that she had to be restrained, potentially causing damage to her trachea. -There are no safety protocols for escape out the front door. When you come to pick up your dog, they just “release it” out of the kennel, so if anyone comes in after you, a scared dog could bolt Out the door. They even told me “not to open the door again” after entering because they had already released the dogs. I’ve seen other reviews of dogs escaping their care and that is unacceptable. Overall, for a large dog, it’s $40/day to board them. You get what you pay for- this is a budget kennel service, your dogs are not getting any love or special treatment here- if you care about your dogs, I urge you not to make the same mistake we did.
• LR

  Lucy Rodriguez

  Jun 16, 2026
  1.0
  Ok …….. so I tour this place and fell in love with it , I was sure my fur bbs were going to be very well taken care of here , so I booked boarding for my 3 bbs , I asked for separate kennels , dropped them off and special food for 1 of them since shes allergic to certain foods . Picked them up 2 days later , brought them home and our dogs were acting very strange, like VERY EXHAUSTED! VERY VERY THIRSTY AND HUNGRY!!!! The bag of food nearly touched. Long story short found out by one of the owners all my bbs stayed it OUTSIDE KENNELS 😡😡😡😡in a 100 • degree weather!!😡😡😡nd probably no beds 😡😡😡😡our bbs are INSIDE DOGS UNLESS. THE GO POTTY!!!!!!!! If they didn’t have any available they should have informed me !!!so I would of gotten another place
• VR

  Virginia Ramirez

  Jun 10, 2026
  5.0
  Comfortable trust worthy safe place for your beautiful doggies. Staff is very nice and friendly. Great hours.
• BP

  Brenda Pineda

  Jun 8, 2026
  5.0
  When we go on vacation our doggies are on vacation here too. Our Georgie gets excited to see everyone there which lets us know they are well taken care of & happy to be there. Staff is friendly. Everything is kept clean. Only boarding for large dogs that we have found in our area. Options for indoor or outdoor stay.
• RM

  Robert Mangram

  May 27, 2026
  5.0
  Most trusted place to take your pet. I would never pick a different place highly recommended!!

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