BE
Bryan Ebbert
Sep 30, 2026
I brought my cat here for a visit after having her spayed at this clinic some time ago. The spay went well, but this visit was disappointing.
I let the staff know upfront that I was on a budget and wanted to find out what might be wrong with my cat before agreeing to additional costs. When the veterinarian came in, I felt that her tone was dismissive and that she spoke down to me. My cat seemed frightened, and because she was hissing and scratching, the veterinarian said she would not handle her unless she was sedated. My cat has seen four other vets, and I have not seen her react this strongly during those visits.
I understand that staff need to handle an upset cat safely. What bothered me was the way the interaction was handled and that I left without an examination or an answer about what was wrong with my cat. I was initially charged a $68 office-visit fee. After I raised my concern, they reduced it to $35, although I still did not feel an exam had taken place.
I decided to take my cat elsewhere. I hope the clinic will be clearer with clients about fees when an exam cannot be completed and more considerate in how it communicates with worried pet owners.
Very thorough and helpful!
Very kind and professional staff. They are honest and knowledgeable. The best veterinary clinic I have been to before.
I felt long and hard about making this post, But given what my social media followers have told me and encourage me to do here we go.
Dear Vet Alexa F Budde
I took 24 hours and three different social media platforms to make this decision on this place today. You and I both know what you said to me yesterday at the front office Of your clinic yesterday, We brought in a coupon for a spay from Alameda County , clearly, we didn’t have enough money to pay for other services yet you still went out of your way to have your staff and yourself harassed my staff and my family member to pay for services. Our puppy did not need , And when we repeatedly told you, we couldn’t afford it. You told us to go clear the bushes in your back parking lot … Unacceptable Like I said, I took 24 hours to even write this post . There were multiple people in that clinic that watched you talk down at me.
PR
Priscilla Richard
May 18, 2026
We’ve been taking our PitBull to Dr. Budde since he was 4 years old and now he’s 16 so that goes to show the great care Dr. Budde and her staff have given him over the years along with the love and care our family has. If you’ve never gone to Dr. Budde the way she expresses her opinion regarding your pet may come off as very blunt but she tells you how it is and gives you the honesty you and your pet deserve. Her prices aren’t too bad compared to others in the area, she’s very reasonable and does what’s best for your pet. There is no other vet like Dr. Budde we don’t know what we’ll do once she decides to retire(hopefully not soon), she also has great staff that are always so nice and welcoming. If your looking for a honest vet that cares for you and your pet Alta Vista is the place for you.