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Business Details
About
Pet StorePet supply store
Shinto's Pet Food Kitchen & Store is a premier pet care destination devoted to improving the well-being of your furry companions. Founded in 2011 and located in Grass Valley, California, our store offers a range of nutritionally balanced meal plans crafted with premium, responsibly sourced ingredients, supporting healthy function and preventing common ailments in pets. Our experienced team provides regular health assessments and consultations, allowing a smooth transition to a wholesome, pain-free diet. We are committed to crafting a remarkable journey for every pet, enriching their lives and creating a lasting bond with their loving families.
Location
Shinto's Pet Food Kitchen & Store
120 Joerschke Dr #2, Grass Valley, CA
95945, United States
Hours
Monday9:30 AM - 5:30 PM
Tuesday9:30 AM - 5:30 PM
Wednesday9:30 AM - 5:30 PM
Thursday9:30 AM - 5:30 PM
Friday9:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.