Goleta Airport Pet Hospital

Reviews

• KP

  Kathleen Parker

  2 days ago
  1.0
  If I could give negative stars I would. I have never written a negative review before, but my experience with Goleta Airport Pet Hospital was frustrating enough that I felt everyone should know what happened before making an appointment.. I brought my dog in because she was leaving puddles of what appeared to be urine every time she got up, which is obviously a concerning symptom that needed timely answers. They performed a urinalysis and later told me she needed to come back for a second sample. When I asked why, the technician told me she didn’t know. After the second urinalysis there was no follow up. After I had made multiple attempts to get an update, I was told by a technician that the urine results were consistent with a urinary tract infection. Finally, the veterinarian called and I was told something completely different—that the first urine sample had never even made it to the laboratory and that the second sample was “inconclusive.” The recommendation was to bring my dog back for a third urinalysis. When your pet is having an ongoing medical problem, you expect clear answers and timely updates—not conflicting information and repeated trips for the same test. If you love your pet please go to a different vet.
• EU

  ENILORAC UOHZ

  Jul 1, 2026
  1.0
  I am extremely disappointed with the level of service and the appalling attitude of the staff at this veterinary clinic. I booked my appointment a full week in advance, yet when I arrived, I found out my cat still had to wait in line because the clinic had prioritized other surgeries today. Because of their incredibly poor time management, my cat was forced to stay locked inside her small carrier for 4 to 5 hours. She is strictly an indoor cat, so it is completely normal and expected for her to be terrified of unfamiliar places and strangers. After keeping her trapped, neglected, and severely stressed for hours, the vets had the nerve to complain that she bit someone, and then penalized me by tacking on an extra "handling" fee! After intentionally mistreating her and pushing her to her breaking point, they actually threatened me. They stated that if my cat hadn't had a rabies vaccine in over a year, she should be euthanized. She is entirely an indoor cat! It is absolutely sickening that a clinic would deliberately mistreat and provoke a terrified animal, and then threaten to kill her when she reacts. If you are this amateur, unprofessional, and lack basic compassion for animals, you shouldn't be veterinarians in the first place. I strongly advise against bringing your pets here, especially if you care about their safety and well-being. Adding to my previous review, I need to emphasize the most sickening part of this entire ordeal. The female technicians who threatened to have my cat euthanized, claimed that my cat scratched her. But she NEVER once showed us the supposed wound. I have every reason to suspect that she was completely lying about being scratched just to extort us and force us to pay for an unnecessary rabies vaccine.
• KM

  Kenna Madrick

  Feb 23, 2026
  5.0
  We are so incredibly grateful for the team at Goleta Airport Pet Hospital. Our puppy, Bruce, has had a very challenging start to life. It’s been overwhelming at times, but every visit here reassures us that he is in the best possible hands. The front desk staff is consistently kind, patient, and welcoming. They truly listen when we call with concerns and never make us feel like we’re overreacting (even when we’re anxious puppy parents!). The veterinarian has been thorough, compassionate, and incredibly supportive throughout Bruce’s treatment. He takes the time to clearly explain what’s going on, answer all of our questions, and make sure we feel confident moving forward with his care plan. Because of this team, we feel like we can tackle Bruce’s health challenges one step at a time. We are so thankful for their professionalism, warmth, and genuine care. We highly recommend them to anyone looking for a veterinary team that truly goes above and beyond.
• JS

  Joe Smith

  Feb 4, 2026
  5.0
  Huge appreciation for the amazing team at Goleta Vet Airport Hospital 🐶✨ Every interaction reminds us why you’re so trusted. Your patience, empathy, and attention to detail make a real difference both for the dogs in your care and for the people standing beside them. Thank you for being such an incredible pet hospital for both of our dogs.
• JJ

  Jessi J

  Jan 25, 2026
  5.0
  These guys went above and beyond to make my best friends dog feel safe and comfortable. A gal, on her lunch break, sat with him to comfort him, as she was the one that he attached to right away. He's got bad anxiety, and she made it so much better. The entire staff were just amazing, simply amazing.

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