Petco

Reviews

• KK

  Kasandra

  May 9, 2026
  3.0
  My first visit to this store. I was looking for a paw print cast & photo frame to remember my son’s 20 year old kitty we were about to put down. The store associate who was stocking shelves was very helpful in locating this for me, as she said it’s not something they carry year round. However, when I got to the front counter to pay, there was a girl in an oversized hoodie placing items on the other counter. I didn’t think she worked there because of her sloppy attire and not acknowledging me or even making eye contact. I looked around for someone to help me and she walked over to the counter where I set my items and started ringing me up. All she said to me was my total and if I wanted a bag, that’s it! Maybe she was having a bad day. I was too, but if you work with the public you need to put your feelings aside and do your job and greet people with courtesy. You should also wear something that shows you work there, not covered up with an oversized hoodie, when it was nearly 90 degrees outside and felt very nice in the store. I hope the manager reads this review and takes note on this particular experience in their store.
• DV

  destiny vargas

  May 6, 2026
  1.0
  We placed a curbside order at Petco today and waited for while. We sent a reminder through the app we were waiting and got no response. We ended up leaving and going to ulta and still nothing. We ended up going in ourselves to pick up the order. When we told the employee we had been waiting for curbside, there was no acknowledgement. She just handed us the items. This is the 2nd time this has happened at this location. What’s the point of offering curbside pickup if you still need to go in yourselves.
• BA

  Bev A.B.

  Feb 10, 2026
  5.0
  Called this store looking for a certain cat food brand. The Inventory Mananger Sierra was gracious to hold them for us. Well I wasn't able to go until today. When we got there Sierra was happy to see us and we were happy because she held them up front for us that day! Thanks Sierra, you went above and beyond when it comes to customer service. We and the fur babies are grateful!
• RR

  Raiderdan

  Jan 11, 2026
  5.0
  Our dog loves the groomers, thank you gals for treating her so kind.💙
• MG

  Martin G

  Dec 29, 2025
  5.0
  Great prices.

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