Banfield Pet Hospital® - Fair Oaks provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
They were efficient kind, courteous and extremely affectionate, with both my boys and my female and did a fabulous job with all 3 extremely happy
JJ
Jessica Jarrety
May 2, 2026
1.0
HORRIBLE service. We’ve been going to a different Banfield for 15 years and have had wonderful service. We recently moved so we started going to this location. It’s shocking how bad they treat the customers in comparison. Savanah at the front desk is controlling, condescending and argumentative, tried to up-sell us on services, she told us the vet never looked at our dog’s fecal test - that had blood in his stool - and nobody called us to let us know if everything was okay or what we needed to do next. When I called to follow up, I was given the run-around.
SM
Sally Monical
Apr 22, 2026
5.0
Kind and considerate 😊
TM
Tessa Maghiar
Apr 18, 2026
1.0
I'm appalled I show up here before the time they sit on the door for closing on Saturday and there's nobody in the office and it's closed early without there being any kind of a note or anything at all I have a very injured dog and I choose to come to Banfield pet hospital knowing that they should be open on Saturday and they're not like they're they don't understand this could have been a situation for a dog's life it's crazy to me
CA
Carla Angel
Mar 29, 2026
5.0
Excellent customer service. Offered Saturday and Sunday appointments. Treated my dog Roxy for tapeworm. Convient and comfortable.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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