The Day Care and Boarding at VCA Acacia Animal Hospital and Pet Resort offers luxury, state of the art facilities providing pampered boarding for your pets. Accommodations include large indoor runs, state of the art cleaning and ventilation systems, and non-slip flooring. Dogs are walked four to six times a day in our numerous, spacious, and landscaped, enclosed yards. Cats are housed in a separate area to reduce stress. Our sunny cattery features spacious condos that include separate areas for relaxing, eating and play. We provide comfortable bedding, immaculate housekeeping and two meals daily. Our guests receive daily exercise, brushing, love, and attention. Our well-trained, caring staff provides gentle and loving care for your pets.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.