Alcala Country Pet Resort

Reviews

• JL

  Jennifer Lee

  Jul 11, 2026
  1.0
  Our Yorkie was mauled by a bigger dog here, 10+ years ago under the Alcala “care”. Their manager called our family while we were on vacation and told us the dog survived, they rushed him to the vet but as a result, our Yorkie lost one of his eyes. They paid for the vet bills but this should have never happened under their care. RUN for your dogs life from this place.
• CD

  Chris Dean

  Apr 2, 2026
  1.0
  Will never return here after my dog required veterinary care due to an injury sustained during a boarding stay at Alcala in April 2024 that was directly caused by their care. When I picked my dog up after five days of boarding, I was shocked to learn that he had been put into solitary confinement an hour after I dropped him off due to "showing aggression with another dog" and he stayed in solitary for the entire five days he was there. When I asked why I wasn't informed of this at all, the employee told me they "didn't have all of the information at the time" which made no sense considering they were the witnesses and decision makers. When I brought him home I noticed a large sore on one of his elbows that he didn't have when I dropped him off at Alcala. His veterinarian told me it was likely caused by laying in the same spot and not moving for hours, a result of Alcala confining him in an area too small for him. He ended up requiring topical medication to treat the wound. My dog had never shown aggression while with me, at any previous boarding facility, nor at daycare sessions at Alcala prior to this boarding. Regardless, even if their accusation was true, the fact they never communicated anything with me and just left my dog to rot in a crate for five days straight was inexcusable.
• GD

  Garrett Dean

  Mar 28, 2026
  5.0
  Alcala is our favorite place to take our dogs for boarding or daycare. It is extremely nice exceptionally well cared for and very well managed. I really like the arrangement that they have that gives the dogs some rest time on their own and then also periods of supervised play time in open well maintained yards. It is also one of the few places that accepts and manages non-neutered/spade canines as well.
• MW

  Marvin Weiss

  Jan 2, 2018
  5.0
  Highly recommended. Great staff and service over 20 years. Allison is the best.

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