This profile is uncertified and using publicly sourced data
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Business Details
About
VeterinarianAnimal HospitalEmergency Veterinarian Service
Welcome to Urgent Pet in El Cerrito CA, the first dedicated urgent care for pets in the Bay area.
If your pet has an accident or illness, call us. We offer same day appointments for many kinds of veterinary emergencies.
At Urgent Pet, all our veterinarians have extensive emergency room experience. Our animal hospital is a state-of-the-art facility, equipped with the latest diagnostics and treatment solutions, and designed from the ground up to create an efficient flow for pets and owners, so less time is spent in the waiting room.
Location
Hours
Monday9:00 AM - 11:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 11:00 PM
Saturday9:00 AM - 7:00 PM
Sunday9:00 AM - 11:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.