Banfield Pet Hospital

Reviews

• PP

  pjgal99

  Jul 15, 2026
  5.0
  Recently switched vets and I found Banfield to have knowledgeable and a caring vet, techs and front office. Very happy with my choice!
• SC

  Scott Conde

  Apr 22, 2026
  5.0
  Very caring and accommodating staff. They are extremely helpful and supportive. This is a great place for your four legged family members.
• PD

  Penny Davis

  Apr 22, 2026
  5.0
  Dr. Haxby is wonderful. Very knowledgeable and kind. The front staff was also great - caring and helpful.
• TS

  Tamara Myers (sdbadgrl25)

  Oct 12, 2025
  1.0
  I made a appointment online for the next day I got a confirmation email. But when I drove all the way there i was told that the time slot i chose was double book that someone tried to call me to reschedule but i checked after being turned away I had no missed calls and no voicemails. My dog is very sick and they wouldn't see him because the online appointment app always messes up. We'll maybe you shouldn't have that option to schedule a appointment online if your program is always faulty or actually call to reschedule instead of me torturing my already sick dog by making him go on a unnecessary ride.
• LP

  Laura Phipps

  Sep 14, 2018
  5.0
  We found Dr. Haxby in our search to find a vet who was competent, capable and caring enough to remove a tumor in a very sensitive location on our chihuahua mix. The vets at our regular Banfield were not comfortable enough with their own skills to do the surgery and recommended we seek a specialist. After contacting several other veterinary offices we met with a specialist at Sage in Concord who concurred with the diagnosis and also confirmed the difficulty with removing the tumor. However their price to do the surgery was more than we were expecting and much to their credit they were understanding of our situation and gave us a couple of other options to check into. In the process of investigating those options we found Dr. Haxby. When my husband and I brought Daisy to see Dr. Haxby we were very impressed with the time she took to examine the tumor, her detailed explanation of how she would approach the surgery and the possible complications involved. We both felt as confident with Dr. Haxby as we would with anyone given the uncertainty that all the other vets and specialists expressed with the possible outcome. We are very grateful that Dr. Haxby was able to surgically remove the tumor successfully and our Daisy is recovering beautifully. We are very pleased with the quality of service of the entire staff and recommend Dr. Haxby especially in situations that require high level of skills and competency.

Frequently Asked Questions About Banfield Pet Hospital