Petco

Reviews

• JW

  Jacqueline Wright

  May 1, 2026
  3.0
  Something odd going on at this store, I'm guessing new management. The atmosphere just isn't as friendly or happy. They used to have these great pet adoption events...dogs, turtles, snakes etc. The place would be packed and it was fun and educational. Now, nothing. They need to bring that back. Also, I see a big staff turnover and the new folks don't know much and are pretty glum. If I need something, I look for the staff who has been there a while. Justin or Randy. Both are amazing and super helpful. Nomi (sp) is very sweet and you can tell they she loves animals. Kat, the dog trainer is also really helpful. I hope they get their old vibe back.
• DH

  Darrell Howard

  Apr 30, 2026
  1.0
  I was at this store to get both dogs groomed, my one dog was good to go my other dog needed her updated shot records. While im retrieving the records they were taking in other dogs.I informed them that I had her records but the waited until they did every other dog that came in instead of finishing me up and tell me afterwards that I would have to reschedule my appointment because it's been pass 40 mins in which I informed them that I had been there on time waiting and that it was not right for me to reschedule my appointment. Another employee came and told me let him see what he could do. All of them left and later returned and told me that they didn't feel comfortable with doing my dogs and that they weren't going to do them at all. This is the most racist stuff I ever encounter and never been treated like this by any other petco. I will never bring any of my dogs back to them, also im contacting my attorneys and the NAACP, and other agencies as well to report what happened to me and my dogs .Warning don't go there at all.
• YR

  Yasika Romero

  Apr 10, 2026
  1.0
  My husband took our Shitzhu to get groomed and the experience was not what we expected at what’s so ever. The appointment was for 315 they called saying it was going to take longer because there was a wait , ok fine but why offer an appointment time if you are backed up. My dog wasn’t ready for pick up until 6pm , ok he’s grooming obviously takes time. My dogs face was not cut and his nails are not trimmed. The online price for grooming that we choose was $78 my husband ended up paying over $110 including leaving a tip. Why was this over charged for a service that wasn’t even completed.
• AC

  Arthur.Xiuyuan Cheng

  Apr 9, 2026
  1.0
  Had a very bad experience today. The staff clearly didn’t know how to handle cats. One employee tried to yank an adult cat out of her carrier by grabbing her scruff! It caused so much pain to the cat. A quick google would tell you this is painful and unnecessary. Then they refused to provide service because the cats were deemed “aggressive”. We had brought our cats to other Vetco locations before. We have seen this level of unprofessional behavior. Don’t bring your cats here!
• PM

  Paloma Mattos

  Mar 30, 2026
  5.0
  Good prices compared to the competition. We're a big fan of their bulk kitty litter and white label "Whole Hearted" wet food for cats.

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