Banfield Pet Hospital

Reviews

• FL

  Faithfully Lupe

  Jul 29, 2026
  1.0
  Do not take your pets here if you love them. If you already have, get a second opinion on their diagnosis. This place is just looking to make money. Unfortunately due to their lack of compassion and proper pet care, our family’s dog passed away.
• MC

  Marisol Cisneros

  Jul 29, 2026
  1.0
  I would not take my fur family memebers if this was the last place open to help! They lied about my dogs diagnosis and the medicine, when I went to a new hospital they would not release the medical history which delayed my fur babies medical help, and when I called, they were very condicending and NO HELP!!
• HG

  Hallie Griffin

  May 15, 2026
  1.0
  Absolute huge thanks, big pat on the back to the lady who was of zero help whatsoever and rude to my mom for asking a simple question! Our family dog got attacked by a Cane Corso and Pitbull on Tuesday, and we took her to a different location on Wednesday. They had to perform surgery and give her two different prescriptions, and oh wow, we received no follow-up! (Which was the first time ever in all our time going there.) Inevitably, we had some questions a couple days later concerning our dog's behavior post-surgery. My very kind and soft spoken mother called this location to see if she could ask a vet tech a question. The lady (Whichever lady working Friday morning, May 15th) refused to even look our dog's information up in the system, which we were told is accessible across all locations, and said we couldn't get any answers unless we made an appointment. Not only did she throw attitude, but she also refused to give us any direction on what to do next. This was AFTER we found out the vet who took care of our dog left for maternity leave a day later. I'm disappointed by the lack of sincerity and concerned that someone in a receptionist position lacks empathy in an industry that NEEDS it. We ended up calling another location, and they were surprised by the treatment we received and ended up giving us some helpful information.
• EA

  Eddie Abarca

  May 9, 2026
  1.0
  They did not want to give me a refill for my dog that needs her medication for seizures. Wouldn’t recommend this place. Very unprofessional
• GC

  Gerald Castello

  Apr 29, 2026
  5.0
  The Banfield team is excellent, great doctors and friendly staff

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