Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Dr. David Liu overprescribed my dog and killed her.
My dog Sandy was taken in for x-rays and a full check up. We were told that despite her age, she was perfectly healthy, and was given medication to help ease hip pain. They didn't not consider her age and the dosage they prescribed killed her. The most infuriating part is that they take no responsibility for their actions and instead try to place blame on anything else. There was nothing wrong with her and this medication was the ONLY new thing. Dr. Liu is responsible for the death of my Sandy due to medical malpractice and this hospital neglected to acknowledge that Sandy died due to the side effects of the medication. We go to these doctors because we trust you know best for our pets, not to murder them. Do NOT allow Dr. David Liu to see your pets.
UPDATE: It's been over a month. I've heard nothing from this Banfield. They've continued on as if literally nothing happened. However, the autopay on Sandy's pet insurance still processed without issue. I spoke with Dr. Liu and although he's "sorry for our loss" there was still no acknowledgment of his wrong doing. No remorse. Both he and Dr. Hanna are responsible for letting Sandy die under their supervision. Dr. Liu says he's not at fault because he didn't receive Sandy during the emergency visit, Dr. Hanna did. Dr Hanna says he's not at fault because he didn't prescribe the medication that killed her, Dr. Liu did. So no one is at fault, but they still want their money for murdering our pet. I'm absolutely disgusted by the lack of response by Banfield.
LH
Linuf Hansen
Jan 7, 2026
5.0
Great care team and excellent service.
DL
diedrick lewis
May 19, 2025
5.0
Hey Banfield staff members at the Chino California hospital first I like to thank you guys for doing an excellent job with my dog his name is Benji and the staff was very very friendly made me feel like family I appreciate you guys helping my dog and and first visit was awesome even though it was no he was nervous but they made him feel so comfortable I just like to thank you guys again and I'll recommend you guys to anybody all my friends too thank you
Frequently Asked Questions About Banfield Pet Hospital
What services does Banfield Pet Hospital in Chino provide?
Banfield Pet Hospital offers preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end-of-life care, microchipping, and DNA testing for pets.
What are the operating hours of Banfield Pet Hospital in Chino?
The hospital is open Monday to Saturday from 7:00 AM to 6:00 PM and Sunday from 8:00 AM to 5:00 PM, with closures on major holidays such as Christmas and New Year's Day.
Do I need to make an appointment to visit Banfield Pet Hospital?
Yes, appointments are required for visits to ensure timely and effective care.
Where is Banfield Pet Hospital located in Chino?
The hospital is located at 3959 Grand Ave, Ste A, Chino, CA 91710, USA, inside the Chino Spectrum area.
Is Banfield Pet Hospital accessible for individuals with disabilities?
Yes, Banfield Pet Hospital has wheelchair accessible restrooms and facilities to accommodate all visitors.
Does Banfield Pet Hospital offer any unique services for pet owners?
Yes, Banfield offers Pet Chat™, a 24/7 advice chat line to support pet owners anytime.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via their website or through the Banfield app available on iOS and Android devices.
What nearby places can I visit before or after my appointment at Banfield Pet Hospital?
Nearby you can visit Marshalls for shopping, Luv 2 Play arcade for family fun, or get a haircut at Stephanie D salon.
Is there a nearby optometrist close to Banfield Pet Hospital?
Yes, Acute Vision Optometry is located nearby if you need vision care services during your visit to the area.
Where can I find pet supplies or related services near Banfield Pet Hospital?
While Banfield Pet Hospital provides veterinary services, you can also find pet-related retail at nearby stores like PetSmart Vet and other beauty and supply shops in the area.
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