This profile is uncertified and using publicly sourced data
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Business Details
About
Pet supply store
The Raw Connection (formerly Healthy Spot) has the largest selection of raw diets in Carmel, CA with a wonderful selection of freeze-dried, canned and dry foods with a special emphasis on nutritional quality. A strong emphasis on holistic natural care, homoeopathic and herbal remedies benefitting both dogs and cats. . A selection of quality toys, collars, harnesses, leashes, beds, bowls as well as other quality hard goods are available as well.
You will only find the best in customer service and pet care at The Raw Connection. All of our pet experts are here to help you and your pets in every way we can.
Location
The Raw Connection
26200 Carmel Rancho Blvd, Carmel-By-The-Sea, CA
93923, United States
Hours
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday9:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.