Vetco Total Care

Reviews

• ER

  Elia Regalado

  Aug 2, 2026
  5.0
  I brought my dog Lucy and my 3 cats to get checked out. Everyone is very friendly and knowledgeable. I will definitely return to this location
• UU

  urbanmaxi

  Jul 24, 2026
  5.0
  Good customer service by staff: knowledgeable and pleasant. Impressed by the vet (don't remember her name). All-in-all, a nice and stress free experience
• SB

  sara blythe

  Jul 23, 2026
  1.0
  hey!! just a heads up they might randomly cancel your appointment and give it to someone else! made an appointment on monday for 4:45 today (thursday) and yesterday they called and said i needed to confirm my appointment by 6pm or they might cancel it. i was at work so i couldn't do it right away, but after calling them back later (around 4:30pm) i was able to confirm my appointment over text this morning i got a call saying that they had cancelled my appointment and given it to somebody else. ???? huh ? when i called back to ask what happened the lady was like "you didn't confirm 24 hours before your appointment so we cancelled it and someone took it," which: 1. i was told over the phone that i had until 6pm the day before to confirm it, which i did; 2. i DID confirm it more than 24 hours before the appointment lol. 3. there was never any communication before this morning that this was something that could happen & it wasn't just for a checkup either, i have a specific and stressful thing going on with my cat that i needed to get looked at anyway yeah. sorry for all the text but be warned guys
• LA

  leo alzaga

  Jul 22, 2026
  2.0
  Vetco in Burbank is a scam. My dog received a simple allergy injection in March along with the initial visit fee, since it was her first time there. Fast forward to 4 months later, she was due to receive the same injection and they want to charge another initial fee. We were told by the Vet in March that all we would have to pay for was the injection fee. Never going there again.
• I8

  Imlia 8

  Jul 11, 2026
  5.0
  I had such a wonderful experience at Vetco in Burbank, all thanks to TINA She was incredibly kind, patient, knowledgeable, and genuinely caring. As a pet owner, it means so much when someone takes the time to listen and help instead of rushing you. Tina remembered from her experience at the Porter Ranch Vetco that they used to carry the Purevax vaccine. Instead of simply telling us that, she actually called the Porter Ranch location right in front of us to confirm whether they still carried it after two years. That level of dedication and willingness to help is rare. She also did everything she could to get us an appointment as quickly as possible because our kitten's vaccine was overdue and the situation was urgent. She truly went above and beyond to help us. I honestly felt like giving her a hug because she was so warm, compassionate, and supportive throughout the entire process. I wish everyone had Tina's work ethic, professionalism, and positive attitude. She is an incredible employee, and Vetco is lucky to have her. God bless you, Tina, and thank you for making such a stressful situation so much easier🙏🤍