VCA Benicia Animal Hospital prides itself in being a steadfast staple in the community offering unwavering, prompt and compassionate care when you need it. Whether you have a new puppy or a senior cat, our medical director, Dr. Machowski and Benicias very own Dr. Jacobsen paired with our incredibly knowledgeable and kind support staff are here to help!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.