Banfield Pet Hospital® - Bakersfield East provides quality and attentive health and wellness care for dog, cat and small animal pet patients in Kern County. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
THEY JUST WANT YOUR MONEY! I signed up online for my dogs first visit and it gave me a free first visit coupon. I made sure to read the fine print before going and set my appointment for same day. Upon arriving they couldn’t find my appointment in their system and I showed them my appointment on my phone and told the receptionist that I had a coupon for a free first visit. After the nurse did a full intake of my dog and explains to me other services that I was not interested in such as unneeded blood work and to spay my pet she takes my dog to see Dr. Michelle. The nurse comes back with my dog within just a few short minutes and says that her manger Karina told her they’re no longer accepting coupons and that it would be 82$ for my dog to be seen. Very unprofessional to have my pet and I move that far along in the process to reject my dog from being seen. After sharing my frustration with the kind nurse she spoke with her manager and stated if I sign up for the monthly care programs they have they would honor my coupon. Very frustrating and disappointing. It definitely seems they just want my money and are not in it for the care of my dog. I will be taking my dog to another hospital, I could’ve paid the 82$ but that’s not the point.
LM
LaTressa Madrid
Apr 22, 2026
5.0
I took both of my girls Nova and Daisy Mae for their checkup I was very happy with my service and the treatment of my girls
KG
kristy Gandarilla
Apr 20, 2026
1.0
Horrible
AA
Andrea Aborqui
Apr 11, 2026
5.0
I had a really great experience bringing my dog, Egg, in for his visit. He needed his vaccine shots along with an allergy shot, and I honestly couldn’t be happier with how everything went. The allergy shot worked almost immediately—he stopped itching right away, which was such a relief to see.
The whole appointment was super efficient. I was in and out in about an hour, which I really appreciated. The front desk staff were friendly and easy to talk to, and the doctor was quick, knowledgeable, and didn’t give me any issues when I asked questions. I never felt rushed or brushed off—they answered everything clearly and made me feel comfortable.
Most importantly, they were really kind and gentle with Egg, which means everything to me. You can tell they actually care about the animals they’re treating.
Overall, such a smooth and positive experience. I’d definitely recommend them!
VH
Vanessa Herrera
Apr 10, 2026
5.0
They did find out what was wrong with my puppy now she is doing well thank you doctor
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Bakersfield East?
Banfield Pet Hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency veterinary care?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice or referrals to emergency hospitals.
Can I consult a veterinarian online through Banfield?
Yes, clients with Optimum Wellness Plans can get 24/7 remote general pet care advice via Vet Chat™ on the Banfield app.
What preventive pet health services are offered at Banfield Pet Hospital?
Services include vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is included in the Optimum Wellness Plan at Banfield?
The plan covers annual preventive care like exams, vaccines, early diagnostics, dental care, and nutrition consultations, with automatic renewal options.
How can I schedule an appointment at Banfield Pet Hospital Bakersfield East?
You can schedule appointments online via the Banfield website or use their mobile app to book visits.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to ensure proper care and scheduling.
What types of appointments does Banfield offer for pet care?
They offer in-room visits, drop-off appointments, and virtual visits for clients with Optimum Wellness Plans.
What nearby pet-related stores can I visit around Banfield Pet Hospital?
Nearby, you can visit PetSmart for pet products and services, which complements your pet's care routine with Banfield.
Are there dining options near Banfield Pet Hospital for pet owners waiting during appointments?
Yes, nearby restaurants such as Domino’s Pizza, Marie Callender’s Restaurant and Bakery, and Ichiban Sushi offer convenient dining options.
What nearby facilities can assist with financial services when visiting Banfield Pet Hospital?
Financial services like ATMs and banks including Chase ATM, U.S. Bank, and Union Bank are conveniently located nearby.
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