Veterinary Specialty Center Tucson

Reviews

• EB

  Erik Broughton

  4 days ago
  5.0
  My 3yr old presented with watery diarrhea with a little blood, vomiting, energy loss, and lack of appetite. Dr. Thomas ( the vet) was amazing and so was the staff they kept checking on me to make sure I was ok or needed water during treatment.
• JC

  Justin Cook

  Jun 25, 2026
  1.0
  For an emergency experience that requires a single visit, maybe you’ll get good service. If you have an ongoing injury you roll the dice every time on what you’re going to get. Front office can’t tell you what vet will be here (they don’t have access to doctor’s schedules), nobody communicates (it’s impossible to talk to any management), and you’re left sitting there wondering about your animal.
• JM

  John Montesi

  Jun 9, 2026
  1.0
  I initially avoided this place due to the low rating on Google when I was looking for a place to bring my dog when he fell mildly ill. After a week of zig-zagging all over Tucson and Phoenix for specialist appointments, we wound up here when our preferred emergency vet told us VSCOT was the place with the right blood type for the transfusion he needed. When we initially entered, a writeup was done before treatment. I immediately approved the cost. Hank was my world. Over time, I noticed a lot of little slip ups. I stayed as long as I could, thanks at times to the compassion of individual vet techs who helped advocate for me to be there. His green placard for resuscitation approved did not get brought to his first kennel. I had to go tell the vets that I'd already pre-paid the full amount for their treatment plan so we could get started. Indeed, on his last night on earth, the transfusion machine failed mid-way through and so his blood transfusion was thrown out while he was in the most critical phase of his illness. On the morning I rushed in and was told he was not doing well, i noted a rectal thermometer was inserted against my constant instruction not to do that with him. Things like this can be truly life-or-death and in this case, undoubtedly contributed to his decline. Things like this happened the entirety of Hank's stay here. Many individual humans were so very kind to us, but at times the disorganization & lack of true "cost no object" levels of care were evident. Due to my own shock and trust in the system, I failed to pull him out of there in search of more specialized care in Phoenix or LA. I will regret this for the rest of my life. Thought VSCOT generally treated his condition (IMHA/ITP) "by the book," they took a far more dim view of the prognosis than many more specialized centers do. I kept having to ask about treatments that had promising results in research papers or disease-specific support groups I was reading non-stop. This cynicism ultimately lead to the most traumatic and rushed euthanasia I could imagine, which will forever tarnish the legacy of the 9.5 too-short years I shared with Hank. I just saw a recent review indicating a rushed euthanasia with zero bedside manner, and I know exactly which doctor they are referring to though I will not name names here. In fact, in spite of the doctor's conviction that melena(blood in stool) is worth sprinting to "room 7" for, all of my subsequent research indicates that GI bleeds and even neurological events are simply part of the course of this disease and are not death sentences. His numbers were broadly decent for his condition, and I would've approved another 10, 20, or 100,000 dollars on care if it could have given us more time together. Hank was my entire world. I was not even given time to say goodbye to him because of this doctor’s absolutely unhinged commitment to rushed euthanasia without justification. I sat on this review for a month as I tried very, very hard to consider the totality of the situation, and my takeaway remains the same. While some of the staff members here are kind, others undoubtedly cost me quality time with my soul mate, whether that time could be measured in minutes or years, I will never know. That simply should not be a question. I demonstrated a willingness and ability to pay anything and do anything, I should have been told that there might be better facilities for his condition or given enough time to process what they are suddenly advising me and had room made for questions or my sleep deprived shock to tell them I actually did not agree. If you live in Tucson, I STRONGLY encourage you to race to Phoenix for vet care. If your family member can survive that extra hour in the car, I would say it's worth it every single time. I wanted to return here with gratitude for a team that "truly did everything they could do," regardless of the outcome, but sadly I do not think this is the case. I lost my soulmate due to the mediocrity and inconsistency of care here and I will wonder "what if" for as long as I live.
• GR

  Giselle Romero

  Jun 8, 2026
  5.0
  Such quick and professional service. We had a very compassionate and knowledgeable visit in an urgent situation with our dogs eye injury. They did everything they could and more and my dog can keep his eye because of it. I am incredibly thankful to the staff and vet.
• VM

  Vanessa Michelle

  May 30, 2026
  2.0
  This hospital helped us during the hardest time of my life, I will say they were kind , they did sugarcoat things a lot and the main complaint I have is the actual vet/doctor , a women, when it was time to put my dog to sleep she rushed in and did not have any bedside manner , she shot in all his injections in a matter of seconds and didn’t even let him get sedated before starting the euthanasia. It was very traumatic and I understand they don’t want to go slow but not even letting my boy be fully sedated before she gave him the euthanasia meds was very not okay at all. She seemed very for the money and very very rushed , not for the clients or there pets and definitely she had no bedside manner for my boy at all. In the future if anyone needs euthanasia I would recommend Dr. Maria A Miller with Vet Calls , she was amazing and puts this place to shame.

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