VCA Valley Animal Hospital and Emergency Center is a 24/7 full-service emergency and specialty veterinary hospital proudly serving Tucson, Vail, Marana, Oro Valley, Benson, and surrounding Southern Arizona communities for over 60 years. We provide around-the-clock care including emergency, urgent care, internal medicine, surgery, advanced diagnostics (CT, ultrasound, digital X-ray), endoscopy, laparoscopy, hospitalization, and primary wellness care. As an AAHA-accredited hospital since 1995, we meet the highest standards in veterinary medicine (an achievement earned by fewer than 15% of animal hospitals in the U.S). Our experienced team of 10+ veterinarians and licensed technicians are here offering same-day and drop-off appointments.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.