Vetco Total Care

Reviews

• NO

  Nikki Rohde (OutThisDoor)

  May 28, 2026
  5.0
  Easy to set up the appointment on line. The Total Vet isn’t currently open but the vaccine clinic is. The staff was friendly and professional. The intake system is efficient and organized.
• VJ

  Victoria Jane

  Mar 23, 2024
  1.0
  Worst customer service ever. Literally Would NOT give me(or company requesting it to fill meds) my dogs prescription even though it is valid. They messed up approvals. Literally told me I had to bring my dog back into be Re-examined to have the company requesting the RX to get access to my dogs Rx...even though Everything is Up to Date! Scam in my opinion.
• KS

  Kristy Stokes

  Mar 29, 2022
  1.0
  If I could’ve given zero stars I would have. One of the worst experiences I’ve ever had. And this is actually strike two for Vetco, and more specifically at the Tempe location at 1835 E Guadalupe. The first issue I had with Vetco, I scheduled an appointment online, a month+ in advance, showed up for my appointment to find out they didn’t show for appointments that day and nobody bothered to let me know my appointment was cancelled. This second issue that happened today, I had an appointment scheduled at 5:54, arrived 2 minutes late, and because it was too close to their closing time at 6:00, they refused to take me for a quick rabies vaccination. The kid who checks people in said if you arrive after 5:50 they won’t take you, which is interesting since my appointment was at 5:54. They also said ALL communication about the appointment says to arrive 10 minutes early and I can definitely tell you that the 4 text messages the day of and the email reminder I received two days prior said nothing about arriving 10 minutes early. The kid went to ask another lady if they would take me, and she came over and also said no because it was too close to 6:00, and verbatim said the Veterinarian has to leave at 6:00….interesting since I stuck around til 6:10 and they still hadn’t left. These people purely just didn’t want to stay an extra 5 minutes. They clearly have no regard for their customers or in helping make sure your pets are vaccinated. I will literally tell everyone I know to never go to Vetco.
• KM

  Kirsten McClure

  Feb 24, 2019
  1.0
  DO NOT get shot from them! They are the worst!
• VS

  Victor Smith

  Jan 13, 2017
  1.0
  Bi*h who answered phone: give me your phone number to pull up your record Me: I got work done at a different place, I don't have a record with you guys. (30 sec of the most awkward silence imaginable.) Bi*h who answered phone: CAN YOU GIVE ME YOUR NUMBER!! Me: (Click) .... Because there totally aren't a hundred other places in phoenix to get my pup health care. Ha Other places that don't hire stupid people.