Lori's Grooming, Boarding and Daycare is a completely cage-free facility, with staff supervision at all times 24/7. Lori started the grooming business 10+ years ago from her home, and expanded into a commercial space in 2013, adding the daycare and boarding to her list of offered services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.