Banfield Pet Hospital® - Queen Creek provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I would not recommend Banfield Queen Creek after what happened with my dog, Chloe.
She had recurring urinary issues for months — frequent UTIs, blood in her urine, straining, and obvious discomfort. We brought her in repeatedly, and she was given antibiotics over and over, but the underlying issue was never properly resolved. We later learned from another veterinarian that she needed more appropriate testing, rather than continuing the same cycle of antibiotics.
By the time we took her elsewhere, she was finally given pain medication, had further testing done, and ultimately needed corrective vulvoplasty.
What bothers me most is that this went on for so long while we trusted this location with her care. Repeated symptoms should have led to a deeper investigation much sooner, not 6-7 months.
After this experience, I no longer feel comfortable bringing Chloe back to Banfield Queen Creek. I have 4 dogs in total and it’s been a total NIGHTMARE trying to cancel their Optima Wellness plans- don’t do it, it’s a scam!
LS
Laura Schoenick
Sep 14, 2026
1.0
Awful service did not address the problem. Tried to upsell me on everything for my little doggy. Sorry, but I would not take my dog there ever again.
MS
Maria Stewart
Sep 9, 2026
5.0
Excellent service and veterinarian Dr.'s. They were knowledgeable and treated my puppy like family.
MR
Mary Ann Rieck
Sep 5, 2026
4.0
They did a very good job taking care Benny. But I feel the bill was to high. Vets are getting very expensive.
JC
Justin Coldiron
Sep 5, 2026
5.0
The whole team is awesome! We've been taking our pets here for a few years and always feel welcomed and cared for. Super appreciate the entire team 🙏♥️.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of services does Banfield Pet Hospital in Queen Creek offer?
Banfield Pet Hospital provides quality health and wellness care for dogs, cats, and small animals including preventive care, vaccinations, dental and surgical care, microchipping, nutrition advice, parasite control, spay/neuter, DNA testing, and end of life care.
What are the operating hours of Banfield Pet Hospital in Queen Creek?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care but you can call during hospital hours for urgent care advice and referrals. For emergencies outside hospital hours, please contact your local emergency hospital.
How can I schedule an appointment at Banfield Pet Hospital in Queen Creek?
You can schedule an appointment online via their website or use the Banfield app available on iOS and Android to book your visit conveniently.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan covers annual preventive care including exams, vaccines, diagnostics, nutrition and dental care. It is not insurance, but provides discounts on treatments and automatically renews annually unless paid in full.
Can I get veterinary care remotely from Banfield Pet Hospital?
Yes, clients with Optimum Wellness Plans can get 24/7 remote general pet care advice through Vet Chat™ available on the Banfield app.
Are appointments required at Banfield Pet Hospital in Queen Creek?
Yes, appointments are required for visits to ensure proper care and scheduling for your pet.
What nearby pet services are available around Banfield Pet Hospital?
Petshotel Queen Creek offers additional pet services nearby, and PetSmart provides pet products and veterinary services, making it convenient to care for your pet before or after your visit.
What dining options are available near Banfield Pet Hospital in Queen Creek?
Nearby dining includes Geno's Pizza, Pei Wei Asian Kitchen, Nekter Juice Bar, Chipotle Mexican Grill, and First Watch, which are great for grabbing a meal before or after your pet's appointment.
Are there any fitness or wellness centers near Banfield Pet Hospital?
Yes, Mountainside Fitness and Club Pilates are nearby options for fitness and wellness activities if you want to stay active while in the area.
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