Petco Grooming

Reviews

• JM

  Janice Morari

  Jun 7, 2026
  1.0
  You might want to think twice before you take your dog here to get groomed. 44th stree and Oak. I feel they are not very experienced at handling dogs. I booked my 50 lb dog for a full grooming She has been there in the past. 15 minutes later ,after we dropped her off we got a phone call to come pick her up. The girl we left her with was very tiny . She said she could not lift her in the bath. She said they're not supposed to groom a dog over 35 lb unless there are two people. They have her on file so they should have known that she was a medium sized dog and that she couldn't do it by herself. So she booked her for 2 days later when there would be two people there but she only booked her for a nail trim. Both girls could not even get her on the table to trim her nails. She is an anxious dog but definitely not aggressive . They referred us to somewhere else saying they would be able to muzzle her.The lady there groomed her by herself. NO problem whatsoever. She did NOT muzzle her. She said Petco deemed her a mean dog. The lady who groomed her said she does not know why they would say that because she said that dog is not mean. We won't be returning there with any of our animals in the future.
• MM

  Mike

  Apr 15, 2026
  5.0
  Was late for my appt. Thru reasons beyond my control Petco accommodated me and did a good job
• MB

  Monkey Bar

  Mar 17, 2026
  2.0
  I showed them pictures of what I wanted and what I didn’t want, they did exactly what I didn’t want. They assured me they would work on my dog right away and it would take less than 2.5 hours. At 2.5 hours I called and they told me she was just about done with another dog and about to start with mine, and that it’ll be another 1.5 hours. So my dog, who gets anxious at groomers, was sitting there for 2.5 unnecessary hours.
• KC

  Keyara Chantel

  Mar 2, 2026
  2.0
  Booked a full bath and haircut , I will take accountability for being 10 minutes late as it was hard to find parking. Arriving to the appointment the groomer was very passive aggressive . I gave her grace because I understood the inconvenience of pushing her schedule back. She did communicate they close at 5 and we agreed she’d do what she could within time frame. 4 oclock rolls around and his grooming hasn’t started , I checked in with the lady at the front desk to ensure they’d have enough time because I didn’t mind to reschedule. Long story short I feel his appointment was rushed and he was nicked. It’s unfortunate because this is only his second appointment ever and I voiced concerns about his first visit not going so well either which is why I chose petco this route. Overall the haircut is cute and appreciated but he’s been licking the cut non stop so I know it’s discomforting.
• EM

  Elli MJ

  Mar 1, 2026
  1.0
  Horrible service twice I have been denied to have a dog groomed here newly adopted has paper work showing dates of vaccine administration but because it says its valid for 12 months and not an exact date they won't accept the paperwork. The lady at the desk is rude and argumentative.

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