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Banfield Pet Hospital

3.8
(164 reviews)

Business Details

3232 E Shea Blvd, Phoenix, AZ
85028, United States
(602) 996-3540
https://www.banfield.com

About

VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital - Shea is your trusted local veterinarian in Phoenix, AZ, for comprehensive, preventive care for dogs and cats. Conveniently located on East Shea Boulevard, our expert veterinary team offers a wide range of services, including vaccinations, spay/neuter, teeth cleanings, X-ray, microchipping, DNA testing, ear exams, and more. From puppy care to senior-pet support, we are committed to your pet’s health at every stage of life with our Optimum Wellness Plans®. Visit our Shea clinic for compassionate pet care. New patients are welcome.

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Banfield Pet Hospital
3232 E Shea Blvd, Phoenix, AZ
85028, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 5:00 PM
SundayClosed

Reviews

3.8
164 reviews
5 stars
103
4 stars
8
3 stars
3
2 stars
13
1 star
37
  • TA
    Tessa A
    Jun 13, 2026
    5.0
    This vet is great! Very efficient, kind, and knowledgeable. I felt so comfortable with the staff and even my anxious dog seemed more relaxed here! I highly recommend this office for a clean, safe, friendly, quality experience. My dog was getting a rabies vaccine and blood draw in order to qualify her for Hawaii’s very complex 5 days or less program (the alternative is a 6 month quarantine for pet travel), and they knew exactly what to do and even called and recommended a doctor at a nearby Banfield who frequently does the necessary health certificate appointments to bring a dog to Hawaii. Everyone was so patient and caring. This is the best vet’s office I’ve ever been to!
  • GR
    Gabriel Ramirez
    Apr 25, 2026
    2.0
    Mispronounced my cats name for a year, never put a note in the system on correct pronunciation. 9 months into my yearly contract a doctor put a note that my dog was aggressive and I could no longer get work done without medication. Took the same dog to vetco, no issues getting my vaccination services done for the dog. If you are signing any contract, note that the vet can designate your animal the same way and deny the services you paid for unless you purchase their medication on top of the already paid for services. 2 stars since my negative experience only occured after most of my contract was completed.
  • KM
    Kelly McTighe
    Apr 16, 2026
    1.0
    This is, without question, one of the most inept, incompetent, and outright incapable veterinary facilities you could ever trust with your pets. And to be clear, this isn’t just about one location—this has been our consistent experience across multiple Banfield clinics over the years. The pattern of misdiagnoses, poor care, and general negligence is staggering. I could easily write an entire book detailing how badly our pets have been handled. Looking back, I feel foolish for not canceling their Wellness Plan much sooner. Do yourself a favor and stay far away from Banfield. This isn’t just subpar service—it’s a complete failure of what a veterinary provider should be.
  • CG
    Claudio Gonzalez
    Apr 2, 2026
    1.0
    This place has messed up twice. Rude staff. No good.
  • VR
    V R
    Sep 1, 2020
    5.0
    It's nice to not go to petsmart, they have decent prices and curbside service for covid. Good people.

Frequently Asked Questions About Banfield Pet Hospital

Does Banfield provide emergency care services?

No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.

Can I get veterinary care online?

To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.

Brand Certified Facts from Banfield Pet Hospital

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Certified July 05, 2026Yext Knowledge Graph
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