Banfield Pet Hospital

Reviews

• AW

  Arielle Williamson

  Oct 3, 2026
  5.0
  I was honestly a bit of a mess when I came in because I was in the middle of moving, but the receptionist, vet tech, and veterinarian were all absolutely wonderful. They were incredibly kind, patient, and understanding throughout the entire visit. I had so many questions about my cat’s diet and how to properly administer her medication, especially because she has terrible car anxiety and I wanted to make sure I was doing everything I could to make things easier for her. Everyone took the time to answer all of my questions and never made me feel rushed or like I was asking too much. I’m extremely satisfied with the care and service I received here, and I truly hope some kind of kudos or recognition can be given to everyone who was working that day. They made what was already a stressful situation so much easier for me, and I’m genuinely grateful for how kind and compassionate they were. Thank you all so much!
• DM

  Deanna Magruder

  Sep 2, 2026
  5.0
  Information on food for my dog PJ and she got her vaccinations the vet and assistants are great
• BY

  Bradley Wang Yang

  Aug 17, 2026
  1.0
  Absolutely ridiculous, filled out an extremely important and expensive form with the wrong breed. Not even remotely close to the correct breed costing international delays and thousand dollars out of my pocket. Ridiculous to not even take the time to even properly identify a cat before sending off a 700 dollar test. Front desk is nice but clearly there is some severe quality control issues. We’ll see how they can correct this situation but already caused significant delays and money.
• BB

  Ben

  Jun 1, 2026
  1.0
  Two visits, two dogs, both worse afterward — I can’t recommend this Banfield I have two chihuahuas, a male and a female, and I’ve had pet insurance through this Banfield (Shea & Tatum, inside PetSmart) covering checkups, vaccinations, and dental cleaning. Last year I brought my male in for a routine checkup and vaccinations. Since that visit he has not been the same dog. He used to run and was cheerful and energetic; now he barely eats, is lethargic, and barely walks. A few days ago I brought both dogs in for dental cleaning. Since then, neither of them is eating, and my female — who was bright and full of energy — is now acting exactly like my male did. I went in for routine, preventive care and came away with two dogs who are unwell. I also consistently felt pushed toward additional medications and vaccines beyond what I came in for. I still have months left on my insurance plan, but I won’t be bringing my dogs back. I’m sharing this so other pet owners go in with their eyes open and ask hard questions about every recommendation.
• FE

  Fara Ephy Elnam

  Apr 29, 2026
  5.0
  The best team, you ever want to care for your pet. Thank you family

Frequently Asked Questions About Banfield Pet Hospital