At Banfield Pet Hospital - Lake Pleasant, Peoria, AZ, we proudly serve North Peoria, Pleasant Valley, Sun City West, and the Vistancia communities. Located inside PetSmart at the Lake Pleasant Towne Center, our clinic provides high-quality preventive health and wellness care for dogs and cats.
Our professional veterinary team is dedicated to promoting responsible pet ownership. Our full-service medical facility offers essential services, including routine vaccinations, microchipping, dental cleanings, surgical care, and diagnostics. We feature custom Optimum Wellness Plans to support your pet at every stage of life.
We are accepting new patients. Schedule your visit online today!
Very friendly I really did not wanna leave my dog there, but I was late to appointment and they still were able to get him in if I left him and it seems like everything went great!
EU
eira ulloa
May 28, 2026
1.0
I am extremely heartbroken and disappointed with my experience at Banfield Pet Hospital. My mom took our family dog in after he became very sick. Blood work and X-rays were done, and she was told that everything looked normal and that they believed he had pancreatitis. He was given injections over two days, but instead of improving, he completely stopped eating and drinking water.
When his condition continued to worsen, she was told to take him to a vet hospital, where unfortunately nothing was done to identify the real issue. Banfield stated that he needed an ultrasound but he needed to get it done somewhere else because they don’t do ultrasounds. Which is odd since I took my dog last month and they did two ultrasounds on her. The following day, she took him to Nogales for another opinion, where they discovered a piece of a toy lodged in his small intestine something that had not been caught earlier. By that point, the damage to his intestine was severe. He underwent emergency surgery but passed away a few days later.
What makes this even more painful is that our dog died alone, far from home, and we never got the chance to properly say goodbye to him.
We understand that not every case has a guaranteed outcome, but we cannot help but wonder if things could have been different had the obstruction been identified sooner. We trusted Banfield with our dog’s care, and now we are left grieving a loss that feels preventable. I hope this review encourages more thorough evaluations when pets continue worsening despite treatment.
Rest in peace Codah ❤️ we miss you already
MC
Michelle Coda
May 26, 2026
5.0
This is the only Banfield location that we will use! They have availability for appointments where I don’t have to leave my pet who is extremely anxious!
CA
Christine Amor
May 23, 2026
1.0
Shame on you Banfield! You charged us $138 today for ONE bag of lactated Ringers and the drip line that cost about $15.00 combined from Chewy and pretty much anywhere else. That is with our wellness plan discount!!! Our dog has chronic kidney disease and needs fluids daily, our Chewy order is being expedited for us - no extra charge because it’s just good customer service - thank you . We administer the fluids ourselves at home, so it’s not like we had an office call, and were desperate because of holiday weekend and didn’t want to risk running out in the event of a delay. 20 years of dogs and wellness plans - this is unbelievable!!!
JR
Jess Rairden
May 19, 2026
5.0
Fast, easy, thorough with my dog with special attention to my handicapable sister!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital - Lake Pleasant?
We are open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 8:00 AM to 5:00 PM. We are closed on major holidays.
Does Banfield provide emergency care services?
No, we do not provide emergency care services. However, you can call us during hospital hours for urgent care advice, and we can refer you to emergency providers if needed. Outside hospital hours, please contact your local emergency hospital.
What preventive pet health care services does Banfield offer?
We offer a wide range of preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is an Optimum Wellness Plan and how does it work?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early screening diagnostics, nutrition consultations, and dental care. It is not insurance and automatically renews yearly unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through our website or via the Banfield app available on iOS and Android. We also provide a quick online booking link for your convenience.
What types of appointments are available at Banfield?
We offer in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and wait for a call at pickup, and virtual visits for Optimum Wellness Plan members.
Are there nearby places to visit around Banfield Pet Hospital - Lake Pleasant?
Yes, nearby places include Mattress Discounters for furniture shopping, Anytime Fitness gym for a workout, Starbucks for coffee, and Hand and Stone Massage and Facial Spa for relaxation.
Can I combine my visit to Banfield with a stop at nearby coffee shops?
Absolutely! Starbucks is conveniently located near Banfield, perfect for grabbing a coffee before or after your pet's appointment.
Are there fitness or wellness facilities close to Banfield Pet Hospital?
Yes, Anytime Fitness is nearby if you want to fit in a workout, and Hand and Stone Massage and Facial Spa is available for relaxing massages and facials.
Does Banfield Pet Hospital offer veterinary advice online?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat on the Banfield app.
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