Banfield Pet Hospital® - Mesa NW provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Took my dog in for the second of three treatments for pancreatitis which was supposed to be around $300 but when I took him back to our main Banfield for the third treatment they asked if I wanted hydration and anti nausea as part of the treatment. Didn't even get the option at this Banfield they chose for me.
NG
Nataly Guzman
Jul 2, 2026
1.0
I’ve been going to Banfield for the past three years since I got my dog and the location I usually take him has been great. however due to a last-minute appointment, I had to take him to this location and I regret taking him there. to make a long story short, they fat shamed my dog, which is interesting because at the other location they’ve been seeing my dog for about a year now at this weight and they haven’t brought up weight issues, besides he’s a little overweight, but they didn’t go as far as saying, I’m actively taking years off his life which is such a cruel way to go about it. I am a grown woman who was scolded like a child by Dr. Garino for my dogs weight. It didn’t help that she kept saying “your pitbull” as if Banfield didn’t order the DNA test showing he’s mainly an American bully and those types of dogs tend to be thick heavy dogs. But anyways! She goes on demanding that my dog be put on a diet and has to lose a minimum of 20 pounds before I bring him back. I informed her that I don’t usually go to that location and she made it clear that she would note my chart so wherever I went next, they would know that I’ve already been “talked to” and expected to follow her orders. I want to make something clear: obviously I want my dog to be healthy and if he’s overweight, fine, I’ll take the steps to cut some pounds back but the way this vet approached me was completely unacceptable. If you’re a Banfield customer avoid this location and this vet, by all means! I’d rather go to one much farther where the vets are respectful than to go back to this office. Reading some of the negative comments on here makes me realize that there’s an issue at this location and I wouldn’t doubt it that it was the same vet.
HB
Holly Billingsley
Apr 26, 2026
2.0
A couple things. Felt like this was more corporate than care. Prices are out of the Sky expensive on top. What lost me however is when you claim kibble is better than homemade human grade dog food. You happen to say that to a nutritionist and lost all credibility. The question is why are you giving false information, knowledge or corporate rules cause I understand both are an issue. If you care about pets really and you find a parent willing to make homemade food you should be exchanging recipes not trying to get them to stop. How do you get your nutrition anyway? is it possible that you get it from human grade food and sometimes some supplements? Wow amazing. How would you like to eat the same dry overcooked disgusting kibble every day of your life just because they claim they add some nutrients back in after they cook them all away.? And people are paying for that? What started out as convenience has turned into the biggest marketing scam affecting our pets today. And a vet should know better.
DG
DONNA GARCIA
Apr 22, 2026
5.0
I’m very pleased with the excellent care Banfield gave my cat. Thanks 😊
GA
Gracie Arviso
Mar 20, 2026
5.0
Quick and easy. Made the appt the day before. Staff was helpful and professional
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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