Brand Certified
Banfield Pet Hospital
3.7(175 reviews)
Certified by Banfield Pet Hospital • Aug 23, 2026
Business Details
4920 S Power Rd, Mesa, AZ
85212, United States
Certified by Banfield Pet Hospital • Aug 23, 2026
(480) 279-0742
Certified by Banfield Pet Hospital • Aug 23, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Aug 23, 2026
About
Certified by Banfield Pet Hospital • Aug 23, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Gilbert East provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Aug 23, 2026
Hours
Certified by Banfield Pet Hospital • Aug 23, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 5:00 PM
Sunday7:00 AM - 4:00 PM
Products & Services
1 list · 15 items
Reviews
3.7
175 reviews
5 stars
100
4 stars
17
3 stars
8
2 stars
7
1 star
43
- BMBritney MyersJul 29, 20261.0Horrible! They charge you an arm and a leg. When you get your dogs shots they require you to come back for boosters and then charge another $72 for a 5 minute appointment. I emailed customer service and got no reply on if that was best practice.
- TJTina JunkerJul 29, 20261.0Made a in room apt on the app on 7/29. Arrived for apt and the very rude person at the desk states to me you can't have an apt the drs are in surgery. I explained the scheduling site said there were apts. Rude person at the desk said we'll the app is wrong. No offer to reschedule. She said we could leave her there and they will see her when they can. Nope sorry why would I leave my puppy with someone that treats a customer so rudely. I highly recommend you staying away from this location.
- AKAmy KaufmanJul 23, 20265.0Dr Campbell and her staff are caring and very professional Treat pets and pet parents w respect
- MSMartha SteigerwaldJun 12, 20265.0The ladies that work at the Power and 202 store are so nice. Very welcoming and nice to my dogs. I never feel like we are just next but like they truly care about my pets and concerns.
- DPDoug PotterJun 9, 20261.0Terrible. Understaffed and overbooked. Our cats were left in their travel cases and no access to litter boxes. Routine appointment was 8:15 a.m. finally home by 5:40. Zero communication. This is the 3rd consecutive time and the final time. We're going elsewhere.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Gilbert East?
Banfield Pet Hospital in Gilbert East is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 8:00 AM to 3:00 PM.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services, but you can call during hospital hours for urgent care advice and referrals to emergency hospitals or specialists.
What preventive health care services does Banfield offer for pets?
Banfield offers preventive care including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
What is included in the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan includes annual head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and provides discounts on treatments; it is not insurance and renews automatically each year unless paid in full.
Can I access veterinary care remotely through Banfield?
Yes, clients with Optimum Wellness Plans can get 24/7 remote general pet care advice and triage support from a veterinarian through Vet Chat™ on the Banfield app.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you stay with your pet, drop-off appointments where you leave your pet and are called when ready, and virtual visits for Optimum Wellness Plan clients.
Where is Banfield Pet Hospital located in Gilbert?
Banfield Pet Hospital is located at 4920 S Power Rd, Gilbert, AZ 85212, USA.
Are there any animal rescue services near Banfield Pet Hospital in Gilbert?
Yes, Desert Paws Rescue, an animal shelter and rescue service, is nearby and can be a great resource for adoption or pet support in the area.
What pet-related stores are located near Banfield Pet Hospital?
PetSmart, offering pet grooming and retail services, is located near Banfield Pet Hospital, ideal for picking up supplies or grooming your pet before or after a veterinary visit.
What amenities are available near Banfield Pet Hospital for pet owners?
Nearby, you will find coffee shops like Boba Crash where you can relax, and beauty salons such as BloomstylesbyJess and Mane Alchemy, offering services for pet owners while their pets receive care.
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