Banfield Pet Hospital® - Glendale provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
This place was just “Okay” not the greatest but not the worst either
DS
D Smith
May 18, 2026
1.0
The front desk associates are rude. Never give this company any personal information, they will refuse to delete it when you choose to terminate your business with them. Petsmart told me I was unable to use my vets prescription to buy food at their store, I was told to give banfeild my personal and pet information and they would give me another prescription to use to buy the food. Mind you banfeild has never examined or treated my animals, which I am amazed that legally they gave give a prescription for an animal they have never examined. I gave banfield my information and obtained a prescription card. I am highly unsatisfied with Petsmart and banfield so I requested my account and infroamtion be deleted. The girl at the desk lied and said she would delete my information and account. I asked to verify and she then said she cannot delete my information or account. I ansked for the corporate number to request deletion and she gave me the number to the wellness plan, which I am not a member of. I called and was hung up on by someone who barely spoke English. I called again and a responsible polite representative gave me that information on how to request my information and account be deleted. You must go online and find your privacy choices and submit a form. The girl at the desk had not knowledge of this and was rude. The staff should be better trained or should ask someone in management what the proper procedure is or at least provide the accurate phone number to call corporate instead of blowing a customer off with a phone number for something they are not enrolled in. Bottom line never give banfeild your information. There are many other more pleasant and competent vet options in the valley, go elsewhere.
HC
Helen Ciba
May 12, 2026
5.0
Great service! The staff was sincerely interested in my questions, and in the health of my dog.
GD
Georgianna Day
Apr 22, 2026
2.0
Only today I was disappointed. I came in. I do not get a good morning or anything. The young lady just gave me a paper and show me what room to go into. I feel that when a client comes in, they should be greeted with a good morning. Good afternoon, or good evening. At least that much
JM
Jane Marques
Apr 22, 2026
4.0
Fine everybody’s nice. I have no problem with the level of service except that I went to my cats class clipped and they charged me full price and they couldn’t complete the job. I thought they should’ve discounted it. That’s my only opinion.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the regular operating hours of Banfield Pet Hospital in Glendale?
Banfield Pet Hospital in Glendale is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays.
Is Banfield Pet Hospital open on major holidays?
No, Banfield Pet Hospital is closed on major holidays including Thanksgiving, Christmas Eve, Christmas, New Year's Eve, and New Year's Day.
Does Banfield Pet Hospital offer emergency care services?
Banfield does not provide emergency care, but during hospital hours you can call for urgent care advice and referrals. For emergencies outside those hours, you should contact your local emergency hospital.
Can I book an appointment online for Banfield Pet Hospital?
Yes, you can schedule an appointment online via their scheduling link on their website or app.
What preventive pet health care services are offered at Banfield Pet Hospital?
Banfield offers preventive treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive exams.
What is the Optimum Wellness Plan at Banfield Pet Hospital?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, early diagnostics, nutrition, and dental consultations. It automatically renews annually unless paid in full at enrollment.
Are appointments required to visit Banfield Pet Hospital in Glendale?
Yes, appointments are required to visit Banfield Pet Hospital, and you can schedule them online or through their app.
How can nearby PetSmart help when visiting Banfield Pet Hospital?
PetSmart next to Banfield provides pet supplies and grooming services, making it convenient to shop for your pet's needs before or after a veterinary visit.
Are there options for dining near Banfield Pet Hospital?
Yes, you can visit nearby Doda's Pizza, an Italian restaurant, for a meal before or after your visit to Banfield Pet Hospital.
Can I access postal and shipping services close to Banfield Pet Hospital?
YES, there is a UPS Access Point location nearby for courier and shipping needs, which can be convenient when taking care of your pet's prescriptions or receiving supplies.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: