Offering the largest playrooms and play yards in Northwest Arkansas, Hounds Hideaway High end pet resort offering sleepovers, daycare, and bathing services on our 2.5 acre resort, just off Hudson Rd in Rogers. We're known for our high level of communication with pet parents, ridiculously cute photo days, and absurdly extra parties and events for our furry friends..we even have a PTA, just like the human kids! As a small business with just three locations, we offer the wealth of knowledge that comes with a multi-site operation, while retaining the small business vibe you want for your pets. We are very proud that our average staff tenure is over two years. We love them like you do!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.