At Best Friends Animal Hospital and Pet Hotel, pets are our passion. That passion fueled us to develop a team of dedicated veterinarians and a locally owned animal hospital in Fayetteville built for excellence. Our veterinarians and team are proud to serve the Fayetteville and Northwest Arkansas pet community with the best in veterinary care and a deluxe boarding experience to boot. No matter what you bring your pet in for, our animal hospital works to exceed your expectations. We also know vet visits are not always comfortable for pets, so we take extra care to put them at ease, which means you can relax too.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.