Petco

Reviews

• CB

  Collin Briggs

  2 days ago
  1.0
  If I could do 0 stars it would be an Absolute! Not to mention all the business I’ve contributed through my past purchases! I bought a Imagitarium Pro 6.6 kit for my betta on 6/10/2026, I also bought Fluval stratum and live packaged plants! I get home get everything set up to recognize at the end that the kit was missing a power cord that powers the light and filter and that the light is warped! (Ended up spending over $70 more to replace the parts) THE MANAGER had the audacity to ask me to return the kit and the plants and stratum. For the refund to be placed on my card! (So where is my betta supposed to live in while I wait for the money to come back) ? Yesterday they told me I could get a partial refund for the missing power cord! (Still doesn’t help) The kit is basically a brick! And they want me to remove the stratum and bring the whole thing back plants and all!!!!!! ALL IN ALL! Don’t go buying any aquatic kits from them! I try calling the 800 number because you’d think you’d get support there but no! Since the purchase was in store it all has to be returned! I drove all the way from Little Rock thinking Conway was a better store just to be BAMBOOZLED! They don’t recognize how much of an inconvenience it is to take your beloved pet out of their habitat and keep it in a cup or bowl for them to resolve an issue! I recommend if you buy any kit from this store to open and thoroughly inspect everything before walking out of their store! Or not to buy one there totally!!!! THEY TURNED MY DREAM TANK INTO A COMPLETE EXPENSIVE NIGHTMARE! Worse experience ever
• AC

  Angela C

  4 days ago
  5.0
  my fur babies love cat grass and cat nip. Petco is the place to go... it doesn't last long because they eat it and knock it over. lol
• AS

  Amanda Smith

  Jun 1, 2026
  5.0
  We found aquariums on sale here cheep
• SC

  Susan Copeland

  May 30, 2026
  1.0
  This is the store we normally will shop at but today's experience was a bad one. We brought our dog in so he could get some toys for his birthday like we normally do birthday or not. He did not bark or lunge on anyone. He was excited to see other dogs in the store just like the rest of them. He wants to be pet like most dogs do. Several people pet him while there. The trainer literary through his arms up and backed away just bc he walked towards him and said im the trainer but thats besides the point. Just because he is a pit. Our dog is very friendly or we would not even bring him out in public. Im disappointed in this so called trainer. If you are one. Besides if you work at a pet store you should most Definitely not react like this to animals. So incase anyone wants there dog trained by this man I suggest you go somewhere else. And we will shop at petco!
• DK

  Deb Kucera

  May 27, 2026
  5.0
  It is easy to maneuver in the store and find based on pet, either cats, dogs, bird, and fish. The shelves are well stocked, and it's a great convenience to place an order to pick up at a later time.

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