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Petco

4.4
(1,154 reviews)

Business Details

20825 I-30, Benton, AR
72015, United States
(501) 776-2136

About

Pet StorePet supply store
Petco pet store in Benton offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Hospital, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Benton helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
20825 I-30, Benton, AR
72015, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday9:00 AM - 8:00 PM

Reviews

4.4
1,154 reviews
5 stars
757
4 stars
217
3 stars
100
2 stars
26
1 star
54
  • CH
    Chrisma Hammes
    1 day ago
    1.0
    Unfortunately due to customer service, I won't be spending money at this store anymore in Benton. I called up there asking if they had a specific fish I was looking for. The lady who answered the phone immediately told me she couldn't help me, because she had a line of people in front of her and for me to call back. Not really the end of the world, A proper response could have been first an apology, explanation, and offer to hold the line to see if she could get someone else to help with what I was needing. Good customer service goes a long ways. I'm not sure why that has changed so much over the last few years. Understaffing and stress is part of customer service. It is how you handle the situation that makes the customer come back or not.
  • SB
    Susan Baker
    Oct 3, 2026
    3.0
    It was okay. It was just another Walmart no matter where you go. Nothing new about it. Nothing special. They are all the same.
  • AG
    Ashley Garrett
    Sep 23, 2026
    5.0
    They know what they are talking about but will get ya to buy the whole store
  • TB
    Tony Bonura
    Sep 15, 2026
    5.0
    Staff were nice and helpful. Very accommodating
  • SS
    Saiy
    Aug 31, 2026
    5.0
    Brought my pup here and was easy to get a same day appointment after another place canceled. First time customer got the exam fee waived (have to sign up with Petco - it’s quick at checkout). There was nobody there besides staff (Sunday afternoon) and they took us right back to a room with a big window. $150-160 for rabies and bordetalla and a 6-In-1 vax which is good/comparable to most places. I didn’t like that they separated us (took my dog back to procedure room). I asked if I could be present and they said no. I understand it’s protocol but it doesn’t feel great having strangers take your baby and not be able to see what they are doing. Plenty of vets I’ve been to do everything with the owner present. Only drawback to the experience. Everything else was smooth/fine.

Frequently Asked Questions About Petco

Does the Petco Benton location have a vet hospital?

Yes, Petco Benton has a full-service vet hospital.

Does Petco Benton offer vaccinations?

Yes, Petco Benton provides vaccinations.

Brand Certified Facts from Petco

This information is certified by Petco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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