At Barktown, our mission is to provide your pet with a great "home away from home" experience. We offer cage-free boarding accommodations and strive to create a happy and cozy environment where our guests feel safe and comfortable. We learn each guest by name so that they will feel comfortable with our staff. Each member of our staff is a "certified dog lover", so we can assure you that we love and care for your pet as we would for our own. This company is our passion, it's not just a job and we take caring for pets VERY seriously.
Our business prides itself on maintaining a professional and clean facility. Each room is cleaned and sanitized between guests. In addition, beds, blankets, and bowls are changed out daily.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.