The Ark Pet Spa & Hotel is an all-inclusive pet hotel, spa, and daycare where all creatures great and small can feel safe and loved, from dogs and cats to hamsters and lizards. A place where dogs can socialize and play; where pets and parents alike look forward to a visit; and where each animal’s unique needs are considered and met. Today, you can find The Ark across the Southeast, with more locations opening soon across the US. Wherever you find us, we are always guided by a strong crew that’s as dedicated to our community’s pets as our own.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.