Brand Certified
Banfield Pet Hospital
4.0(145 reviews)
Certified by Banfield Pet Hospital • Jul 26, 2026
Business Details
2750 Carl T Jones Dr SE, Huntsville, AL
35802, United States
Certified by Banfield Pet Hospital • Jul 26, 2026
(256) 880-3332
Certified by Banfield Pet Hospital • Jul 26, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Jul 26, 2026
About
Certified by Banfield Pet Hospital • Jul 26, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Huntsville Jones Valley provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Jul 26, 2026
Hours
Certified by Banfield Pet Hospital • Jul 26, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday10:00 AM - 5:00 PM
Products & Services
1 list · 15 items
Reviews
4.0
145 reviews
5 stars
88
4 stars
19
3 stars
8
2 stars
7
1 star
23
- JHJennifer HintonJul 15, 20265.0They were kind as my dog was in kidney failure. She passed today but I am grateful for their help
- SSSheri SmithMay 13, 20265.0Banfield in Jones Valley is a wonderful experience. The vets there are to notch and the whole staff is very friendly. They take wonderful care of my yorkie, Gracie.
- IRIsabel RodriguezMay 6, 20265.0Very accommodating . Cautious with dog care .
- JSJack SmithMay 6, 20261.0They say they want to help and to email them but they never respond. Been waiting on a response since March
- WTWhitney TillmanFeb 24, 20261.0I’ve been a Banfield client for over 10 years and have never left an unpaid balance, which is why this experience was so disappointing. At a recent visit, I was told there was a card on file and that it would be charged. Later that day, I received a call saying the card did not go through. I immediately called back, offered to pay over the phone (which they do not allow), and told them I would come by to pay in person. The office is out of my way, so this required a separate trip, but I made clear I was handling it. Despite this, I received multiple calls — including on a Saturday — and was ultimately threatened with being sent to collections over a $99 balance that was one week old, while I was literally on my way to pay it. I paid the balance in full, but the aggressive, collection-style communication toward a long-term client over such a small, newly incurred charge was unnecessary and inappropriate. Policies are one thing; discretion and customer service are another. This experience left a very bad impression, and I hope management takes a closer look at how billing follow-ups are handled.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Huntsville offer?
Banfield Pet Hospital offers services including preventive care, vaccinations, dental care, spay/neuter, microchipping, parasite control, nutrition advice, DNA testing, end of life care, and more.
Does Banfield Pet Hospital provide emergency care services?
Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice and referrals. After hours, please contact your local emergency hospital.
What are the operating hours of Banfield Pet Hospital in Huntsville?
The hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
What is the Optimum Wellness Plan at Banfield?
It's an annual preventive care plan including exams, vaccines, diagnostics, and consultations to keep your pet healthy. It is not insurance but offers discounts on treatments.
How do I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online at their website or via the Banfield app. Walk-ins may not be accepted; appointments are preferred.
What types of appointments are available at Banfield Pet Hospital?
Three types: in-room appointments where you attend with your pet, drop-off appointments where you leave your pet and wait for a call, and virtual visits for Optimum Wellness Plan clients.
Which nearby places can I visit when coming to Banfield Pet Hospital in Huntsville?
Near Banfield, you can visit PetSmart for pet supplies, Papa Johns Pizza for a meal, and Walgreens pharmacy for health needs.
Is there a convenient place to get pet supplies near Banfield Pet Hospital?
Yes, PetSmart located nearby offers pet store and pet services which is convenient for picking up supplies before or after your vet visit.
What other medical services are available near Banfield Pet Hospital in Huntsville?
Nearby you can find Urgent Care for Children for pediatric emergencies and CVS Pharmacy for medical supplies and prescriptions.
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