BluePearl Pet Hospital Birmingham in Hoover, AL is a 24-hour emergency vet and specialty animal hospital serving the greater Birmingham area. Along with comprehensive emergency veterinary services, we offer specialty veterinary services, including internal medicine for patients with conditions such as diabetes, blood disorders, infections, cancer, digestive tract issues, hormonal disorders, and diseases of the liver, kidney, gallbladder, lungs, and urinary/reproductive tract. We also provide veterinary ophthalmology care for patients with eye conditions, including corneal ulcers, dry eye, glaucoma, cataracts, and eye injuries.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.