RT
Robert Thomas
Aug 19, 2026
I came in as a walk-in for my dog nail trim. I was welcomed and my wait was very short. I was able to watch the groomer cut Oscar’s nails. She was very gentle with him and this helped. He is usually moving and crying when getting groomed. I was very impressed and will definitely bring Oscar and my other dog Asha here for the nail trim service.
JC
Jessica Catoe
Jul 1, 2026
We’ve been taken our big boy here for awhile now and this last time (June 27th) was not anything like our services prior. The lady checking in was not the friendly faces we are used to, she was short and dismissive. The lady doing the grooming called to tell us that our dog nipped at her when she was trying to dry his paws and that she couldn’t finish his drying. He is a lover and we have never had the slightest problem with him nipping at anyone ever, so this was a red flag. When I picked him up, he was still very wet, was not brushed very well, no spritz cologne, and we were just tossed a feminine cat bandana after being asked what we would like and said it would be appreciated if he got a masculine dog bandana. Generally, we are incredibly happy with the results of PETCO grooming and have recommended them to multiple people, but this will be the last time we use them. The groomer even mentioned that his file never said anything about having any kind of issues with him in prior appointments, but said we would have to find a different provider if it happened again. Our boy left with anxiety and was out of sorts for the rest of the day after his grooming appointment. We are really dissatisfied with the workers that day and disappointed that this was what happened.
GH
Gina hollomon
May 4, 2026
Groomer was great and did a wonderful job!!
RM
Robert Marsters
Sep 29, 2023
The experience started okay—scheduled service for our pug, bath, and trim nails.
They did not cut the nail short enough, though it was not that big of a deal as I get the challenge of not wanting to nick the quick.
I picked up and paid, no worries, still happy. I was then shocked when I was texted that I owed money. I called to find out what was up to be told that I owed a $10 late fee even though I proved that I picked up our dog within 20 minutes. They then argued that if I did not pay, I would be blacklisted. While the ten dollars is not a big deal to me, the fact that they did not advertise this requirement and then tried to blackmail me into paying drove me to say, no worries, I'm not paying and will not be back.
They destroyed their reputation and desire to use them with a simple lack of communication.
Brittany is always a pleasure to work with and does an excellent job.